Walk-in | Mega Walk In Interview For Work FROM Office(CSA) (Kolkata)

Tech Mahindra; Kolkata District; On-site; INR 190,000 - 230,000; Full time

Job summary

Tech Mahindra in Kolkata is hiring for a Voice Process Associate (Hindi + English) on a contractual role with 100% work from office. Freshers are welcome; candidates must have Higher Secondary education and strong English/Hindi communication skills.

The role involves resolving customer queries via voice calls with rotational shifts and a fixed salary structure. Interview steps include HR round, typing test, and final round.

Qualifications

• Higher Secondary (12th) is required.
• Freshers are welcome.
• Excellent verbal communication skills in English and Hindi.

Responsibilities

• Resolve customer queries via voice calls

Skills

Verbal English

Verbal Hindi

Education

Higher Secondary (12th)

Job description

Role & responsibilities

Work from Office

Job Opening: Customer Support Associate (Voice Process Hindi & English)

We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Office.

Designation

Customer Support Associate

Job Role

• Resolve customer queries via voice calls

Job Details

• Contractual role
• Fixed salary

Eligibility Criteria

• Minimum education: Higher Secondary (12th Pass)
• *Freshers are welcome*

Work Details

• Work timing: 247 rotational shifts
• 5 working days with 2 rotational weekly offs
• Maximum age limit: 40 years

Skills Required

• Excellent verbal communication skills in English and Hindi
• No major MTI (Mother Tongue Influence) for voice process

Interview Process

• HR Round (Video Call; Aadhaar mandatory for WFH)
• Typing Test (Minimum 25 WPM / 90% accuracy)
• Final round (Google Meet; selfie with Aadhaar is mandatory)

Compensation

• Freshers: 205830 CTC (Approx. 12.4K in-hand/month)(Monthly CTC Approx.: 17.1k)
• *Joining bonus Up to 6k (Applicable to fresher aged 18-24 years who do not have an existing PF account or UAN)*
• Experienced Candidates: 230530 CTC (Approx. 14.4K in-hand/month)(Monthly CTC Approx: 19.2k) (Minimum 1year experience in Bpo required)

Documents Required

• Aadhaar Card (with complete Date of Birth) Mandatory
• E-Aadhaar Mandatory
• PAN Card Mandatory
• Educational documents (10th & 12th mark sheets)
• For experienced candidates:
• Experience Letter
• Offer Letter
• Last 3 months payslips

Tech Mahindra, DLF2, 1ST Floor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)