Walk-in | Mega Walk-In Drive For Trainee Process Associate-US Shift 27 &28th oct

AGS Health; Chennai; Presencial; INR 300 000 - 420 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Saturday Sunday fixed Week Offs

PF ESI Gratuity

Health insurance.

Performance bonus

Competitive remuneration

Free cab transport

Resumo da oferta

AGS Health is hiring a Trainee Process Associate AR Caller for Voice Process responsibilities. The role involves handling AR through analysis and calls, using tools to drive resolution, and ensuring timely, accurate submissions.

Candidates should be graduates with strong verbal and written communication, analytical and logical skills, and be comfortable with US shift timings. The job location is OMR / Kosmo with full-time permanent employment and attractive benefits.

Qualificações

• Graduate fresher with any of the listed degrees.
• Good Verbal and Written Communication skills.
• Sound analytical and logical thinking.

Responsabilidades

• Address AR through analysis and phone calls using available resources.
• Utilize tools and applications to move accounts to resolution and corrections.
• Report trends in denials, submission errors, or billing roadblocks to the reporting manager.
• Meet established SLAs for production and quality.
• Update calls/analysis outcomes clearly in the billing system.
• Stay updated with changes in processes and policies.
• Improve performance based on feedback from supervisors and QA.

Conhecimentos

Verbal communication

Written communication

Analytical thinking

Logical thinking

Formação académica

Graduate fresher (BBA/BA/B.Com/BCA/B.Sc)

Descrição da oferta de emprego

Job Title: Trainee Process Associate AR Caller

Process: Voice Process

Qualification: Graduate fresher- BBA, BA., B.Com., BCA, B.Sc, Passed out year - 2021 - 2026

Interview Process- Only direct walk-in interview

Rounds of Interview

• 1 HR Interview
• 2. Online Assessment - Grammar & Aptitude
• 3. Versant Test - Language Assessment
• 4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM (US Shift).

Transport: Two-way transport is available within the defined boundaries.

Roles and Responsibilities

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Work Location: OMR / Kosmo

Job Type: Full-time, Regular / Permanent

Benefits:

• Saturday Sunday fixed Week Offs.
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with US Shifts.
• Sound analytical skills
• Logical thinking