Walk-in | Mega Walk-In Drive For Trainee Process Associate - US Shift 21st oct

AGS Health; Zone 7 Ambattur; On-site; INR 223,000 - 335,000; Full time

Benefits offered by this job

Health insurance

Performance bonus

Free cab transport

PF ESI Gratuity

Saturday Sunday fixed Week Offs

Job summary

AGS Health is seeking a Trainee Process Associate AR Caller in the Voice Process for graduates (2021-2026). The role involves resolving AR issues through calls, using tools, and meeting SLAs. Two-way transport is provided and shifts align with US timings.

Selected candidates will go through HR interview, online assessment, Versant test, and operational interview. Work location is OMR/Kosmo in Tamil Nadu, with full-time employment.

Qualifications

• Graduate fresher from BBA/BA/B.Com/BCA/B.Sc, passed 2021–2026.
• Diploma/BE/BTech/ME/MTech are not eligible.
• Willing to work in US shift.

Responsibilities

• Address AR through analysis and phone calls to drive resolution.
• Utilize tools to reach payment, corrected submission, appeals, patient transfer or adjustment.
• Report denials trends and billing issues to manager.
• Meet established SLAs for production and quality.
• Update call outcomes in the billing system.
• Stay updated with changes in P&Ps.
• Improve performance based on feedback from manager/quality audit.

Skills

Verbal & written communication

Analytical skills

Logical thinking

US shift comfort

Education

Graduate fresher: BBA, BA, B.Com, BCA, B.Sc (Passed 2021-2026)

Job description

Dear Candidates,

Greetings from AGS Health!

Job Title: Trainee Process Associate AR Caller

Process: Voice Process

Qualification: Graduate fresher- BBA, BA., B.Com., BCA, B.Sc, Passed out year - 2021 - 2026

Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply

Interview Process- Only direct walk-in interview

Rounds of Interview:

1. HR Interview

2. Online Assessment - Grammar & Aptitude

3. Versant Test - Language Assessment

4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM (US Shift).

Transport: Two-way transport is available within the defined boundaries.

Roles and Responsibilities

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Work Location: OMR / Kosmo

Job Type: Full-time, Regular / Permanent

Benefits:

• Saturday Sunday fixed Week Offs.
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with US Shifts.
• Sound analytical skills
• Logical thinking