Walk-in | Trainee US Healthcare (Voice Process)

Logixhealth; Bengaluru; Presencial; INR 390.000 - 450.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Two-way transportation

Classroom and on-the-job training

Performance-based incentives

Career growth opportunities

Exposure to US Healthcare

Descripción de la vacante

LogixHealth Bengaluru invites fresh graduates for Trainee US Healthcare (Voice Process) roles in medical billing. You will contact US insurers, follow up on claims, and resolve denials during night shifts aligned with US EST hours.

The program includes classroom and on-the-job training, with a 5-day work week and fixed weekends. The CTC is 3.90 LPA plus a retention bonus; proficiency in English and basic MS Excel/Word is required, along with strong communication and analytical skills.

Formación

• Bachelor's degree in any discipline or a diploma from a recognized institution.
• Freshers from the 2020–2026 pass-outs welcome.
• Excellent verbal and written English communication skills are mandatory.
• Good analytical and problem-solving abilities.
• Basic knowledge of medical billing or medical terminology is an added advantage.
• Basic proficiency in Microsoft Excel and Microsoft Word.
• Willingness to work in a permanent night shift aligned with US EST business hours.

Responsabilidades

• Contact US healthcare insurance companies to follow up on outstanding claims and payment status.
• Communicate professionally with insurance representatives to resolve claim denials, rejections, and payment-related queries.
• Understand basic medical billing, healthcare terminology, and Revenue Cycle Management (RCM) processes.
• Maintain accurate documentation of calls, claim status updates, and follow-up actions.
• Identify claim discrepancies and coordinate with internal teams for timely resolution.
• Meet assigned productivity, quality, and performance targets.
• Follow company policies, standard operating procedures, and quality guidelines.
• Demonstrate strong communication, analytical, and problem-solving skills.
• Participate in classroom training and on-the-job training to develop knowledge of US healthcare operations.

Conocimientos

English communication

MS Excel

MS Word

Analytical skills

Problem-solving

Educación

Bachelor's degree or diploma

Descripción del empleo

Job Title: Trainee US Healthcare (Voice Process)

Preference: ONLY Male

Department: Medical Billing (AR Caller - Voice Process)

Role & Responsibilities

• Contact US healthcare insurance companies to follow up on outstanding claims and payment status.
• Communicate professionally with insurance representatives to resolve claim denials, rejections, and payment-related queries.
• Understand basic medical billing, healthcare terminology, and Revenue Cycle Management (RCM) processes.
• Maintain accurate documentation of calls, claim status updates, and follow-up actions.
• Identify claim discrepancies and coordinate with internal teams for timely resolution.
• Meet assigned productivity, quality, and performance targets.
• Follow company policies, standard operating procedures, and quality guidelines.
• Demonstrate strong communication, analytical, and problem-solving skills.
• Participate in classroom training and on-the-job training to develop knowledge of US healthcare operations.

Eligibility Criteria

• Bachelor's degree in any discipline (Arts, Science, Commerce, Engineering, Management, etc.) or a diploma from a recognized institution.
• Freshers from the 2020–2026 pass-out batches are welcome.
• Excellent verbal and written English communication skills are mandatory.
• Good analytical and problem-solving abilities.
• Basic knowledge of medical billing or medical terminology is an added advantage.
• Basic proficiency in Microsoft Excel and Microsoft Word.
• Willingness to work in a permanent night shift aligned with US EST business hours.

Compensation & Benefits

• CTC: 3.90 LPA
• Retention Bonus: 48,000
• Retention Period: 2 years
• Work Schedule: 5-day work week
• Weekly Off: Fixed Saturday and Sunday
• Shift Timings: 6:30 PM – 3:30 AM IST
• Two-way company transportation
• Comprehensive classroom and on-the-job training
• Performance-based incentives and structured career growth opportunities
• Exposure to the US Healthcare industry

Selection Process

1. Communication Assessment
2. HR Interview
3. Operations Interview
4. Final Discussion
5. Offer Rollout

Interview Instructions

• Face-to-face interviews only for Bengaluru applicants; virtual interviews will not be conducted.
• Excellent communication skills are mandatory for shortlisting.
• Candidates should carry their updated resume and the required educational documents.

Contact Person: Bharathy Dhasan

Email:

• [e-mail]
• [e-mail]
• [e-mail]

Walk-in Interview Details

Date: Friday, 23rd Oct
Time: 9:30 AM – 5:30 PM

Venue:
LogixHealth Solutions Private Limited
2nd Floor, Sunningdale Building
Embassy Golf Links Business Park
Bengaluru, Karnataka – 560071

Map: LogixHealth Embassy Golf Links Business Park 1 Sunningdale, 6, Embassy Golf Links Business Park, D

LogixHealth Embassy Golf Links Business Park 1 Sunningdale, 6, Embassy Golf Links Business Park, Domlur, Bengaluru, Karnataka 560071, India

Corporate office