Walk-in | Trainee Process Associate

AGS Health; Chennai; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Saturday Sunday fixed Week Offs

PF ESI Gratuity

Health insurance

Performance bonus

Competitive remuneration

Free cab transport

Job summary

AGS Health invites graduates for the Trainee Process Associate AR Caller role in Chennai. The position falls under International Voice Process with direct walk-in interviews (HR - JENISHA). Fresh graduates from the listed streams may apply, with shifts in the US schedule.

Roles include handling AR by phone and analysis, using tools to resolve payments, and reporting denial trends while meeting SLAs. Location is Chennai with two-way transport provided and full-time employment.

Qualifications

• Graduate freshers (BBA, BA, B.Com, BCA, B.Sc) eligible
• Diploma or B.E./B.Tech/ME/M.Tech not eligible
• Passed out year 2021–2026
• Graduate fresher required for AR Caller role

Responsibilities

• Address outstanding AR through analysis and calls using available resources.
• Utilize tools to move accounts toward payment, corrected submission, appeals, patient transfer or adjustment.
• Report trends in denials, submission errors, credentialing issues, and billing roadblocks to the reporting manager.
• Meet established SLAs for production and quality.
• Update calls/analysis outcomes clearly in the billing system.
• Stay updated with changes in P&Ps and processes.
• Improve performance based on feedback from supervisor and quality audits.

Skills

Verbal communication

Written communication

Analytical skills

Logical thinking

Education

BBA

BA

B.Com

BCA

B.Sc

Job description

Dear Candidates,

Greetings from AGS Health!

Job Title: Trainee Process Associate AR Caller

Process: International Voice Process

Qualification: Graduate fresher- BBA, BA., B.Com., BCA, B.Sc, Passed out year - 2021 - 2026

Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply

Interview Process- Only direct walk-in interview (HR -JENISHA)

Rounds of Interview:

• 1. HR Interview
• 2. Online Assessment - Grammar & Aptitude
• 3. Versant Test - Language Assessment
• 4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM (US Shift).

Transport: Two‑way transport is available within the defined boundaries.

Roles and Responsibilities

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Work Location: Chennai (Perungudi/Ambattur)

Job Type: Full-time, Regular / Permanent

Benefits:

• Saturday Sunday fixed Week Offs.
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with US Shifts.
• Sound analytical skills
• Logical thinking