Walk-in | Mega Walk - in -Drive - Trainee Process Associate - 28 & 29th oct

AGS Health; Chennai; On-site; INR 280,000 - 360,000; Full time

Benefits offered by this job

Fortnight/weekend offs?

Health insurance.

PF ESI gratuity

Job summary

AGS Health invites fresh graduates (BBA/BA/B.Com/BCA/B.Sc) for the Trainee Process Associate AR Caller position in Chennai. The role is part of the Voice Process with US shift timings from 05:30 PM to 2:30 AM. Direct walk-in interviews are conducted.

Transport is provided within defined boundaries. Roles include AR analysis, calling, and escalation handling. The job offers full-time employment with benefits like health insurance, PF/ESI, gratuity, performance bonus, and cab facility.

Qualifications

• Graduate fresher with any of the following degrees: BBA, BA, B.Com, BCA, B.Sc; passing year 2021–2026.
• Diploma, B.E./B.Tech/ME/M.Tech are not eligible.

Responsibilities

• Address outstanding or assigned AR through analysis and phone calls using available resources.
• Utilize tools and applications to move accounts toward resolution, including payment, corrected submission, appeals, patient transfer or adjustment.
• Report trends and issues in denials, submission errors, credentialing, and billing roadblocks to the reporting manager.
• Meet established SLAs for production and quality.
• Update call outcomes and analysis in the billing system.
• Stay updated with changes done with the P & Ps.
• Improve performance based on feedback from the manager or quality audit team.

Skills

Verbal communication

Written communication

US shift readiness

Analytical skills

Logical thinking

Job description

Dear Candidates,
Greetings from AGS Health!
Job Title: Trainee Process Associate AR Caller
Process: Voice Process
NOTE-Mention HR Syed on top of your resume
Qualification: Graduate fresher- BBA, BA., B.Com., BCA, B.Sc, Passed out year - 2021 - 2026
Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply
HR Syed - 7305024403
Interview Process- Only direct walk-in interview
Rounds of Interview:1. HR Interview2. Online Assessment - Grammar & Aptitude3. Versant Test - Language Assessment4. Operational/Technical Interview
Shift Timing: 05:30 PM to 2:30 AM (US Shift).
Transport: Two-way transport is available within the defined boundaries.
Roles and Responsibilities

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Work Location: OMR / Kosmo
Job Type: Full-time, Regular / Permanent
Benefits:

• Saturday Sunday fixed Week Offs.
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with US Shifts.
• Sound analytical skills
• Logical thinking