Walk-in | Intouch CX - International voice process

IntouchCX; Hyderabad; On-site; INR 250,000 - 400,000; Full time

Benefits offered by this job

Two-way cab

Career growth

Dynamic work environment

Job summary

IntouchCX in Hyderabad is recruiting for an International Voice Process role requiring C1-level English and strong communication. You will handle inbound and outbound customer interactions, resolve queries, and document details in the system.

The position demands at least 6 months of experience in an international voice process, willingness to work in shifts including nights, and good computer typing skills.

Qualifications

• Minimum 6 months of experience in an international voice process.
• Excellent spoken and written English communication skills.
• Strong customer-handling and problem-solving abilities.
• Comfortable working in rotational shifts, including night shifts if required.

Responsibilities

• Handle inbound and outbound customer interactions professionally.
• Resolve customer queries and provide appropriate solutions.
• Maintain high standards of customer service and satisfaction.
• Follow process guidelines and quality standards.
• Document customer interactions accurately in the system.

Skills

C1 English

Computer basics

Typing skills

Job description

Job Description

:We are hiring experienced candidates for an International Voice Process role. C1-level communication skills with excellent spoken English.

Job Opening International Voice Process

• Position: International Voice Process
• Work Location: Hyderabad
• Experience: Minimum 6 months of experience in an international voice process
• Freshers: Not eligible
• Communication: C1-level English communication skills (verbal and written)
  

Key Responsibilities

• Handle inbound and outbound customer interactions professionally.
• Resolve customer queries and provide appropriate solutions.
• Maintain high standards of customer service and satisfaction.
• Follow process guidelines and quality standards.
• Document customer interactions accurately in the system.
  

Eligibility Criteria

• Minimum 6 months of experience in an international voice process.
• Excellent spoken and written English communication skills.
• Strong customer-handling and problem-solving abilities.
• Comfortable working in rotational shifts, including night shifts if required.
• Basic computer knowledge and typing skills.
  

Benefits

• Competitive salary package.
• Two-way cab facility within the hiring radius.
• Dynamic and professional work environment.
• Career growth and learning opportunities.
  

Contact Details

• HR Name: Sakshi
• Phone: [phone]
• Email: [e-mail]