Walk-in | Front Office Executive / Receptionist

AI Academy; Jalandhar; On-site; INR 180,000 - 240,000; Full time

Job summary

AI Academy in Jalandhar invites a proactive receptionist to greet guests, manage check-ins, and support front desk operations. You will handle guest requests, maintain records, and help ensure smooth daily workflows in a busy hospitality setting.

The ideal candidate has 0-2 years in hospitality, strong communication skills, and proficiency with MS Office. You should be able to multitask, pay attention to detail, and deliver friendly service to every visitor.

Qualifications

• Experience in hospitality front desk or receptionist preferred.
• Strong communication and interpersonal skills.
• Proficient in MS Word and Excel for record-keeping.
• Ability to multitask and stay detail-oriented.

Responsibilities

• Greet guests on arrival and assist with check-in.
• Manage front office operations and resolve guest requests.
• Keep accurate records of guest interactions and transactions.
• Ensure telephone procedures are followed by staff.
• Provide exceptional customer service for a positive guest experience.

Skills

Communication skills

Multitasking

Attention to detail

Customer service

Tools

MS Office

Job description

Roles and Responsibilities

• Greet guests upon arrival, check-in, and provide necessary documentation.
  
• Manage front office operations, including handling guest requests and resolving issues promptly.
  
• Maintain accurate records of guest interactions, transactions, and communications.
  
• Ensure efficient telephone operating procedures are followed by staff members.
  
• Provide exceptional customer service to ensure a positive guest experience.
  

Desired Candidate Profile

• 0-2 years of experience in hospitality industry or related field (front desk/receptionist activities).
  
• Strong communication skills with ability to work effectively with diverse personalities.
  
• Proficiency in computer applications such as MS Office Suite (Word, Excel) for record-keeping purposes.
  
• Ability to multitask efficiently while maintaining attention to detail.