Job Description: E-commerce Operations Executive
Company: Backuplane E-commerce Ventures
Location: Pune, Maharashtra (On-site)
Job Type: Full-time
Salary: 20,000 25,000 per month
Job Overview
Backuplane E-commerce Ventures is looking for an experienced E-commerce Operations Executive to manage and scale our multi-marketplace operations. The ideal candidate will oversee end-to-end order processing, catalog listing, logistics coordination, and sales reporting across platforms like Amazon and Flipkart.
Key Responsibilities
1. Order & Logistics Management
- Monitor, process, and dispatch daily orders within marketplace SLAs.
- Download and print invoices, packing slips, and shipping labels.
- Assign appropriate courier partners based on pin code, weight, and delivery performance.
- Track pending, delayed, canceled, returned, and failed (RTO) shipments.
- Coordinate with warehouse teams and courier partners to resolve dispatch and delivery issues.
2. Packaging & Warehouse Supervision
- Supervise order packing to ensure correct products, quantities, and accessories are packed.
- Maintain strict company packaging and dispatch records.
3. Cataloging & Content Optimization
- Create and update product listings, perform bulk uploads, and fix catalog errors.
- Write clear, SEO-optimized product titles, bullet points, descriptions, and backend keywords.
- Conduct keyword and competitor research to improve product visibility and conversion rates.
4. Pricing & Marketplace Strategy
- Monitor competitor pricing, offers, and promotions.
- Update product pricing based on profit margins, market demand, and platform fees.
- Maintain up-to-date marketplace pricing sheets.
5. Inventory & Data Reporting
- Maintain daily data for sales, orders, inventory levels, and SKU profitability in Excel/Google Sheets.
- Prepare weekly and monthly performance reports analyzing sales trends, return rates (RTO), and conversion metrics.
- Coordinate with warehouse and accounts teams to reconcile physical and digital stock levels.
Key Requirements & Skills
- Marketplace Experience: Strong working knowledge of Amazon Seller Central and Flipkart Seller Hub.
- Data & Spreadsheet Skills: Intermediate to advanced proficiency in MS Excel / Google Sheets (VLOOKUP, Pivot Tables).
- SEO & Content Writing: Basic understanding of keyword research and good English writing skills.
- Analytical Mindset: Ability to handle large data sets, identify sales bottlenecks, and suggest corrective actions.
- Software Knowledge (Plus): Prior experience with inventory or ERP tools like Zoho Inventory is a plus.
- Experience: 1 to 3 years in e-commerce marketplace operations.
Job Location - Pune (Kharadi)
Preferred for nearby candidates only