Role & responsibilities
1. Marketplace Operations & Performance
- Own end-to-end marketplace performance across all platforms
- Work closely with the Sales Lead to achieve revenue targets
- Conduct regular performance analysis and share actionable insights
2. Product Listing & Content Management
- Manage product listings including titles, descriptions, specifications, and pricing
- Ensure deployment of enhanced/A+ content across marketplaces
- Coordinate with the merchandising team for timely onboarding of new products
3. Store & Catalog Management
- Maintain and optimize brand stores across marketplaces
- Ensure consistent brand representation and content updates
4. Pricing & Promotion Strategy
- Monitor pricing competitiveness across platforms
- Plan and execute discounting strategies aligned with business goals
- Oversee marketplace campaigns and promotional activities
5. Inventory & Supply Planning
- Manage inventory levels and replenishment planning
- Conduct daily and monthly stock checks to avoid stock-outs or overstocking
6. Discoverability & Growth
- Improve product discoverability through SEO and platform algorithms
- Optimize listings based on search trends and performance data
7. Order & Fulfillment Management
- Ensure timely order acceptance and processing within defined TAT
- Work towards reducing returns and improving fulfillment metrics
8. Account Health & Escalations
- Track and maintain account health metrics, ratings, and compliance
- Handle and resolve escalations from marketplace partners efficiently
9. Data Management & Reporting
- Manage and maintain marketplace data with high accuracy and consistency
- Analyze large datasets to derive insights on sales, inventory, and performance
- Prepare daily, weekly, and monthly reports for business tracking
- Ensure proper data hygiene across catalog, pricing, and inventory systems
Preferred candidate profile
Strong understanding of marketplace platforms (Amazon, Myntra, etc.)
- Proficiency in Microsoft Excel (mandatory) including data analysis, reporting, and basic formulas
- Knowledge of SEO, catalog management, and performance marketing basics
- Strong analytical mindset with experience in data-driven decision making
- Excellent coordination and stakeholder management skills
- Ability to manage multiple priorities in a fast-paced environment