Walk-in | Desktop Support Engineer

Justdial; Maharashtra; On-site; INR 300,000 - 520,000; Full time

Job summary

Justdial in Maharashtra seeks an IT Executive to deliver desktop support, end-user assistance, and basic server management. You will install, configure, and troubleshoot Windows and Linux systems, plus keep printers and peripherals running smoothly.

You will handle network connectivity issues, antivirus management, asset records, and incident documentation while coordinating with vendors for procurement and service requests. Graduation and 2–5 years of experience are expected.

Qualifications

• Graduate degree or equivalent.
• 2–5 years of desktop support/IT executive experience.
• Experience with Windows and Linux OS.
• Experience supporting LAN/WAN networks and peripherals.

Responsibilities

• Maintain and support user desktops and laptops for optimal performance.
• Provide end-user support for software configuration and issue resolution.
• Support operating systems, telephony, LAN/WAN networks, and printers.

Skills

Desktop support

End-user support

Windows & Linux

LAN/WAN

Antivirus security

IT asset management

Education

Graduate

Tools

Printers

Servers

Job description

Role & responsibilities

Desktop & End-User Support

• Maintain and support user desktops and laptops to ensure optimal performance
• Provide end-user support for software configuration and issue resolution
• Support operating systems, telephony, LAN/WAN networks, and printers

Hardware & Peripheral Management

• Verify functionality of peripherals (printers, scanners, etc.) and coordinate timely repairs
• Configure and troubleshoot desktops, laptops, and basic server environments
• Coordinate with vendors for procurement, AMC, and server-related complaints

Operating System & Software Management

• Install, configure, and troubleshoot operating systems including Windows and Linux
• Install and update software, drivers, and peripheral components

Network & Connectivity Support

• Troubleshoot LAN/WAN connectivity issues and ensure network stability

Security & Antivirus Management

• Install, update, and monitor antivirus software on client and server systems
• Assist in implementing information security procedures and antivirus DAT upgrades
• Ensure regular antivirus updates across all assigned systems

Asset Management & Documentation

• Maintain detailed records of desktop and server downtime
• Conduct monthly IT asset verification and maintain updated asset records
• Indication during incidents, maintenance windows, and escalations.

Preferred candidate profile

• Qualifications: Graduate
• Experience: 25 years of experience in a Desktop Support / IT Executive
• Designation: IT Executive
• Grade: G12
• Department: IT
• Reporting Manager : IT MANAGER