Desktop Support Engineer

Inspirisys Solutions; Jaipur; On-site; INR 300,000 - 600,000; Full time

Job summary

A technology support company is looking for a Desktop Support Engineer in Jaipur to ensure seamless computing experiences for users. The role includes installation and configuration of systems, providing technical support, and training users on system functionalities. The ideal candidate will have over 4 years of experience in desktop support and possess excellent communication skills. This opportunity also involves keeping updated on emerging technologies to enhance service quality.

Qualifications

• 4+ years of experience in Desktop support.
• Technical degree such as B.E./B.Tech/B.Sc or Diploma.
• Excellent verbal and written communication skills.

Responsibilities

• Installation and configuration of PCs and software.
• Onsite ERP support and troubleshooting.
• Installation of antivirus software and maintenance.
• Data backup during PC reformatting.
• Asset tracking and labelling.
• Installation and configuration of printers.

Skills

Desktop support experience

Communication skills

Education

Technical Graduate (B.E./B.Tech/B.Sc/Diploma)

Job description

Role Summary

We are seeking a Desktop Support Engineer to ensure a seamless and efficient computing experience for end users across the organization. The role involves maintaining system security, proactively identifying and resolving technical issues, and addressing hardware and software challenges within scope. The individual will provide timely support through both remote and on-site assistance to minimize business disruption, while also guiding and training users on basic system functionalities for effective technology use. Additionally, the role requires staying updated on emerging hardware and software innovations to continuously enhance support capabilities and service quality.

Key Roles and Responsibilities

• Installation & configuration of PCs, Loading, reloading & repair of OS, Loading of required software, drivers, utilities.
• Onsite ERP support and troubleshooting and if required communicate with ERP team for fixing problem.
• Installation of Antivirus software, repair & maintenance.
• Backup of Data, user profile, mails in case of reformatting of PC.
• Asset tracking & labelling.
• Installation and Configuration of printers also knowledge of basis troubleshooting.
• Co-ordinate and follow up with vendor for warranty/support services.

Qualification

• 4+ Years experience in Desktop support
• Technical Graduate Like B.E./B.TECH/B.SC/Diploma
• Excellent verbal and written communication skills