Walk-in | Customer Sales Executive

Back2study; Mumbai Suburban; On-site; INR 201,000 - 279,000; Full time

Job summary

Back2Study, a UK-based education service expanding in India, seeks a Customer Sales Executive in Chembur. You will contact prospective UK leads, present education opportunities, and guide students through free counselling sessions. Training on government funding options is provided, with a focus on target-driven performance.

The role requires strong English communication, a friendly, confident phone manner, and the ability to work in a 2:00 PM to 11:00 PM shift. Freshers welcome.

Qualifications

• Excellent English communication and convincing skills.
• Friendly personality with confident phone communication.
• Strong verbal and written communication abilities.
• Good phone etiquette and interpersonal skills.
• Teamwork and daily task management proficiency.
• Target-oriented with an interest in sales.

Responsibilities

• Contact prospective leads in the UK to introduce Back2Study's services and book free online counselling sessions.
• Explain education opportunities, free courses and government funding options.
• Qualify student profiles and check eligibility for courses.
• Encourage registration for free counselling sessions.
• Follow up with interested leads and maintain the online database.
• Generate referrals and additional leads to earn incentives.

Skills

English communication

Convincing skills

Phone etiquette

Verbal and written communication

Teamwork

Target orientation

Education

Higher Secondary (12th Pass)

Graduate

Tools

CRM tools

Microsoft Office

Job description

Customer Sales Executive

Location: Chembur

Job Type: Work From Office

About Back2Study

Back2Study is a UK-based educational service provider with over 12 years of experience in educational consulting and has helped more than 10,000 students achieve their career goals. Back2Study primarily works with British and European students, helping them secure admissions and explore available UK government funding options for higher education courses. We are now expanding our operations in India to help Indian students pursue their career aspirations abroad. We are looking for young, enthusiastic and passionate individuals with good communication and convincing skills to join our growing team.

Job Role & Responsibilities

• Contact prospective leads based in the UK to introduce Back2Study's services and book free online counselling sessions with our counsellors.
• Explain available education opportunities, free courses and government funding options.
• Ask basic qualifying questions to understand students' profiles and check their eligibility for available courses.
• Answer basic queries and encourage interested students to register for free counselling sessions.
• Follow up with interested leads and previously contacted prospects.
• Manage and update the online database after every communication.
• Generate referrals and additional leads to earn performance-based incentives.

No Cold Calling.

Requirements

• Very good English communication and convincing skills.
• Friendly personality with the ability to communicate confidently over the phone.

Willingness to learn and work towards targets.

Flexibility to work in the 2:00 PM 11:00 PM shift.

Skills & Qualifications

• Prior experience in tele-calling, sales or customer service is preferred.
• Freshers and candidates with up to 1 year of experience are welcome to apply.
• Strong verbal and written communication skills.
• Good phone etiquette and interpersonal skills.
• Ability to work in a team and manage daily tasks efficiently.
• Target-oriented with an interest in sales.
• Basic knowledge of CRM tools and Microsoft Office.
• Minimum Qualification: Higher Secondary (12th Pass) / Graduate.

Salary

18,000 25,000 CTC per month, depending on experience and interview performance.