Walk-in | Customer Sales Executive

Back2study; Mumbai, Navi Mumbai; On-site; INR 201,000 - 279,000; Full time

Job summary

Back2Study is expanding in India and seeks a Customer Sales Executive to contact prospective UK-based leads, introduce services, and book free online counselling sessions with our counsellors. The role involves explaining education opportunities and government funding options, verifying eligibility, and encouraging registration for counselling sessions.

The candidate should have strong English communication, a friendly, confident phone presence, and the ability to work toward targets in a WFO

Qualifications

• Freshers and candidates with up to 1 year of experience welcome.
• Excellent English communication and convincing skills.
• Ability to work in a target-driven, team environment.
• Basic knowledge of CRM tools and MS Office.

Responsibilities

• Contact prospective leads based in the UK to introduce Back2Study's services and book free online counselling sessions with our counsellors.
• Explain available education opportunities, free courses and government funding options.
• Ask basic qualifying questions to understand students' profiles and check their eligibility for available courses.
• Answer basic queries and encourage interested students to register for free counselling sessions.
• Follow up with interested leads and previously contacted prospects.
• Manage and update the online database after every communication.
• Generate referrals and additional leads to earn performance-based incentives.

Skills

Tele-calling

Sales

Customer service

CRM tools

MS Office

Phone etiquette

Teamwork

Target-oriented

Verbal communication

Written communication

Fresh graduates

Education

Higher Secondary

Graduate

Tools

CRM tools

Microsoft Office

Job description

Customer Sales Executive

Location: Chembur

Job Type: Work From Office

About Back2Study

Back2Study is a UK-based educational service provider with over 12 years of experience in educational consulting and has helped more than 10,000 students achieve their career goals. Back2Study primarily works with British and European students, helping them secure admissions and explore available UK government funding options for higher education courses. We are now expanding our operations in India to help Indian students pursue their career aspirations abroad. We are looking for young, enthusiastic and passionate individuals with good communication and convincing skills to join our growing team.

Job Role & Responsibilities

• Contact prospective leads based in the UK to introduce Back2Study's services and book free online counselling sessions with our counsellors.
• Explain available education opportunities, free courses and government funding options.
• Ask basic qualifying questions to understand students' profiles and check their eligibility for available courses.
• Answer basic queries and encourage interested students to register for free counselling sessions.
• Follow up with interested leads and previously contacted prospects.
• Manage and update the online database after every communication.
• Generate referrals and additional leads to earn performance-based incentives.

No Cold Calling.

Requirements

• Very good English communication and convincing skills.
• Friendly personality with the ability to communicate confidently over the phone.

Willingness to learn and work towards targets.

Flexibility to work in the 2:00 PM 11:00 PM shift.

Skills & Qualifications

• Prior experience in tele-calling, sales or customer service is preferred.
• Freshers and candidates with up to 1 year of experience are welcome to apply.
• Strong verbal and written communication skills.
• Good phone etiquette and interpersonal skills.
• Ability to work in a team and manage daily tasks efficiently.
• Target-oriented with an interest in sales.
• Basic knowledge of CRM tools and Microsoft Office.
• Minimum Qualification: Higher Secondary (12th Pass) / Graduate.

Salary

18,000 25,000 CTC per month, depending on experience and interview performance.