Walk-in | Customer Care Executive ( excellent english communication )

Niftel Communications Pvt. Ltd.; Lucknow; Sur place; INR 145 000 - 167 000; Plein temps

Résumé du poste

Niftel Communications Pvt. Ltd. in Lucknow is hiring Customer Support Executives for Voice, Chat & Blended processes to handle customer queries with professional communication and resolve concerns.

Roles involve six-day work weeks with rotational weekly offs; male candidates have rotational shifts, female candidates until 10:00 PM, and a night allowance of ₹1,500. Salary ranges from ₹13,000 to ₹15,000 with applicable night allowance.

Qualifications

• 12th pass is required.
• Excellent communication skills in English.
• Good interpersonal and customer-handling skills.
• Freshers and experienced candidates welcome.

Responsabilités

• Handle customer queries through Voice and Chat channels.
• Provide excellent customer service and resolve customer concerns.
• Maintain professional communication with customers.
• Meet process and quality standards.

Connaissances

Excellent English communication

Interpersonal skills

Customer handling

Formation

12th Pass

Description du poste

Job Summary

We are hiring Customer Support Executives for our Voice, Chat & Blended Process in Lucknow.

Key Responsibilities

• Handle customer queries through Voice and Chat channels
• Provide excellent customer service and resolve customer concerns
• Maintain professional communication with customers
• Meet process and quality standards

Eligibility

• Minimum 12th Pass
• Excellent communication skills in English is mandatory
• Good interpersonal and customer-handling skills
• Freshers and experienced candidates are welcome

Shift Details

• Working Days: 6 days a week
• Weekly Off: Rotational Off
• Male Candidates: Rotational Shifts
• Female Candidates: Shifts up to 10:00 PM
• Night Allowance: 1,500 as applicable

Compensation

• Fom 13,000 to 1500 Salary (Depends on Interview,experience and last drawn)
• 1,500 Night Allowance