Walk-in | International Blended Voice & Chat process.
TP
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Benefits offered by this job
Job summary
TP in Kolkata is hiring for a Customer Care Executive to serve international clients via inbound calls. You will provide product/service information and resolve inquiries with a focus on customer satisfaction.
The role offers rotational shifts including night shifts, a 9:30-hour workday, and 5 working days with 2 rotational week-offs. Fresher and experienced candidates with English, Hindi or Bengali communication are invited to apply.
Qualifications
- Minimum 12th pass, fresher or experienced.
- Excellent communication and interpersonal skills in English, Hindi or Bengali.
- No planned leaves for the next 90 days.
- Immediate joiner.
- Aadhaar must be linked with your current mobile number.
Responsibilities
- Handle customer inquiries and resolve issues professionally
- Provide accurate product / service information
- Meet and exceed customer satisfaction scores
Skills
Education
Job description
Hiring For Blended Process
Customer Care Executive
We are seeking enthusiastic and customer-focused individuals to join our team. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our international clients via inbound calls.
- Handle customer inquiries and resolve issues professionally
- Provide accurate product / service information
- Meet and exceed customer satisfaction scores
- Qualification: Minimum 12th Pass (Fresher & Experienced both can apply)
- Excellent communication & interpersonal skills in English + Hindi / Bengali
- No planned leaves for the next 90 days
- Must be an immediate joiner
- Aadhaar must be linked with your current mobile number
- Rotational shifts including Night Shift (Mostly Night Shift)
- 9:30 hours duty per day
- 5 working days with 2 rotational week-offs
- EPFO & ESIC
- Flexible Shifts
- Large Cafeteria
- Career Growth & Performance Bonus
- NA Voice: 27K CTC | 22K In-Hand + 2.5K Bonus
- NAMU: 20.7K CTC | 17.1K In-Hand + 2.2K Bonus
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