Customer Support Executive Lucknow (India)

Click Retina Digital Marketing Services; Lucknow; On-site; INR 111,600 - 133,920; Full time

Benefits offered by this job

Growth opportunities

Paid time off

Access to training resources

Job summary

Click Retina Digital Marketing Services is seeking a Customer Support Executive in Lucknow, India. This role is open to both freshers and experienced candidates, requiring strong communication skills and problem-solving abilities. The position offers opportunities to work with a talented team in a collaborative environment and access to training resources.

Compensation ranges from ₹10,000 to ₹12,000 per month. Applicants should be adaptable, empathetic, and proficient in Excel.

Qualifications

• Solid communication skills.
• Strong problem-solving abilities.
• Ability to manage time and prioritize tasks.

Responsibilities

• Assist customers with inquiries and complaints.
• Utilize Excel for reporting and tracking.
• Collaborate with team members for efficient service.

Skills

Communication skills

Problem-solving abilities

Time management

Teamwork

Adaptability

Tools

Excel

Job description

Job description

We are looking for a Customer Support Executive (Fresher & Exp both can apply). We strongly encourage people who are interested in the role to apply. To be considered for this role, you should have valuable communication & writing skills, theyre patient, empathetic, and passionately communicative. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigating if they dont have enough information to answer customer questions or resolve complaints. Monitoring, decision-makers are interested in learning more about. Knowledge of Excel should be good. Male/Female, anyone can apply.

Qualifications

• Solid communication skills
• Possess a proactive strategy for assistance
• The capacity to adhere to deadlines
• Product knowledge
• Time management skills
• Strong communication skills, including active listening and clear articulation
• Ability to solve problems, alleviate conflicts, and upscale tactfully
• Ability to multitask, manage time, and prioritise
• Ability to work individually and as a team member

Benefits

• Opportunity to work with a energetic and talented team in a collaborative environment.
• Growth opportunities and development opportunities within the company.
• Access to training and resources to enhance skills and stay updated with industry trends.
• Paid time off

Job Types

Full-time, Permanent

Compensation

10,000.00 - 12,000.00 per month

Work Location

In person