International Customer Care Executive

TP; Kolkata District; On-site; INR 156,000 - 301,000; Full time

Benefits offered by this job

EPFO

ESIC

Flexible shifts

Large Cafeteria

Job summary

TP is seeking Customer Care Executives in Kolkata to deliver exceptional service to customers via inbound calls. The role requires clear English and Hindi/Bengali communication, and the candidate must have at least 12th pass. Aadhaar linkage with the contact number is requested.

Freshers and experienced candidates are welcome. Shifts are rotational, including night hours, with 5 working days and 2 rotational week offs.

Qualifications

• Minimum 12th pass qualification.
• Fresher and experienced both can apply.
• Excellent communication in English and Hindi/Bengali.
• Aadhaar should be linked with the candidates contact number.

Responsibilities

• Handling customer inquiries and resolving issues
• Providing product/service information to customers
• Meeting and exceeding customer satisfaction

Skills

English communication

Hindi/Bengali

Education

12th pass

Job description

Role:

We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound calls and handle customer query.

Responsibilities:

• Handling customer inquiries and resolving issues
• Providing product/service information to customers
• Meeting and exceeding customer satisfaction

Requirements:

• Minimum 12th pass qualification
• Fresher and experienced both can apply
• Excellent communication and interpersonal skill in English + Hindi/Bengali
• No leave requirement for upcoming 90 days
• Looking for Immediate joiners only
• Aadhaar should be linked with the candidates contact number

Shifts:

• Rotational shift including night shift
• Any 9:30 hour duty time in a day between 04:00PM - 10:30AM
• 5 working days with 2 rotational week off

Perks and Benefits:

• EPFO
• ESIC
• Flexible shifts
• Large Cafeteria

Salary:

14K CTC - 27K CTC

Contact:

HR Aarfah - 6289364857 (11:00AM-07:00PM)