Walk-in | Crm Executive

Naiom Healthcare; Jalgaon District; On-site; INR 300,000 - 420,000; Full time

Job summary

Naiom Healthcare in India seeks a dedicated professional to oversee client relationships, coordinate orders, and resolve inquiries to enhance satisfaction and retention. The role emphasizes timely communication and proactive problem-solving to ensure smooth client interactions.

The candidate will process confirmed orders accurately, maintain documentation, coordinate product availability and payments, and ensure timely handover for packing and dispatch in a fast-paced environment.

Qualifications

• Experience in client relationship management.
• Strong coordination and communication skills in handling orders and inquiries.
• Ability to manage queries, complaints, and payment coordination.

Responsibilities

• To maintain professional relationships with international clients, ensure timely communication, coordinate query and complaint resolution, follow up on payments and orders, and improve customer satisfaction and retention.

Skills

Client relationship management

Order coordination

Query and complaint management

Order receipt and verification

Job description

Role & responsibilities

To maintain professional relationships with international clients, ensure timely communication, coordinate query and complaint resolution, follow up on payments and orders, and improve customer satisfaction and retention.

Preferred candidate profile

Client relationship management ,

Order coordination, Query and complaint management , Query and complaint management , Order receipt and verification

To process confirmed client orders accurately and efficiently, maintain complete order documentation, coordinate product availability and payments, and ensure timely handover for packing and dispatch