Client Relationship Management Representative

Tax Connect Advisory; Kolkata District; On-site; INR 300,000 - 450,000; Full time

Benefits offered by this job

Medical insurance on Active employment

Job summary

Tax Connect Advisory in Kolkata, West Bengal, is seeking a customer-focused relation professional to manage client queries, leads, and follow-ups while driving business development and client retention. The role involves coordinating CRM, billing, and order records, handling GST, ITR, litigation and service queries, and maintaining call books and client records to ensure seamless post-sales experiences.

Candidates should excel in communication, relationship management, and issue resolution,

Qualifications

• Customer-focused professional skilled in client communication and relationship management.
• Proven ability in post-sales coordination and issue resolution.
• Delivering positive customer experiences and building long-term client relationships.

Responsibilities

• Manage client queries, leads & follow-ups.
• Drive business development & client retention.
• Handle CRM, billing & order records.
• Coordinate GST, ITR, litigation & service queries.
• Maintain call books and client records.

Skills

Client communication

Relationship management

Post-sales coordination

Issue resolution

Job description

• Manage client queries, leads & follow-ups.
• Drive business development & client retention.
• Handle CRM, billing & order records.
• Coordinate GST, ITR, litigation & service queries.
• Maintain call books and client records.

Required Candidate profile

Customer-focused professional skilled in client communication, relationship management, post-sales coordination, issue resolution, and delivering positive customer experiences.

Perks and benefits

• Medical insurance on Active employment