Collection Executive

Reconnect Energy Solutions; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

Reconnect Energy Solutions in Bengaluru seeks an experienced collections executive to manage post-due payments and cash collection processes. You will engage customers via calls and emails, negotiate payment plans, and ensure timely settlements while maintaining accurate records in the system.

The role requires coordinating with accounts for reconciliation, escalating problematic accounts when needed, and ensuring compliance with policies and legal requirements.

Qualifications

• Prior experience in debt collection or accounts receivable.
• Strong communication and negotiation skills.
• Ability to meet collection targets and work under pressure.

Responsibilities

• Contact customers via phone, email to follow up on pending payments.
• Negotiate payment arrangements and ensure commitments are met.
• Maintain accurate records of all collection activities in the system.
• Coordinate with the accounts department for reconciliation of customer accounts.
• Identify and ESCALATE problematic accounts to management for further action.
• Send reminders and notices as per the collection process.
• Ensure collections are in compliance with company policies and legal requirements.
• Achieve monthly and quarterly collection targets.

Job description

• Contact customers via phone, email to follow up on pending payments.
• Negotiate payment arrangements and ensure commitments are met.
• Maintain accurate records of all collection activities in the system.
• Coordinate with the accounts department for reconciliation of customer accounts.
• Identify and ESCALATE problematic accounts to management for further action.
• Send reminders and notices as per the collection process.
• Ensure collections are in compliance with company policies and legal requirements.
• Achieve monthly and quarterly collection targets