Collection Executive

Mahindra Finance; Rohtak; Vor Ort; INR 250.000 - 420.000; Vollzeit

Zusammenfassung

Mahindra Finance is seeking a collections professional to manage field activities for two-wheeler and auto loans, negotiate payment plans, and resolve customer queries. The role emphasizes reducing delinquencies and improving cash flow through effective recovery strategies.

The position requires coordinating with internal teams to ensure smooth communication and efficient processing of collections. Experience in debt recovery and customer-focused negotiation is preferred.

Qualifikationen

• Experience in field collections or debt recovery preferred.
• Strong communication and negotiation abilities are essential.
• Ability to understand loan products and repayment options.
• Customer-focused approach with problem-solving skills.

Aufgaben

• Manage collection activities for two wheeler loans, auto loans, and other loan products.
• Conduct field collections to recover outstanding dues from customers.
• Utilize sales skills to negotiate payment plans and resolve customer queries.
• Implement effective recovery strategies to minimize delinquencies and improve cash flow.
• Collaborate with internal teams to ensure seamless communication and efficient processing of collections.

Kenntnisse

Negotiation

Communication skills

Customer service

Field collection

Jobbeschreibung

• Manage collection activities for two wheeler loans, auto loans, and other loan products.
  
• Conduct field collections to recover outstanding dues from customers.
  
• Utilize sales skills to negotiate payment plans and resolve customer queries.
  
• Implement effective recovery strategies to minimize delinquencies and improve cash flow.
  
• Collaborate with internal teams to ensure seamless communication and efficient processing of collections.