Urgent requirement of Team Lead/AM-Admin
Department: Administration
Role Category: Administration / Facilities / Office Operations
Employment Type: Full Time_Permanent
Posting Location: Gurgaon
Office Address: Vidal Health Insurance TPA Pvt. Ltd. 531, Udyog Vihar, Phase-V, Gurgaon, Haryana 122016
Job Description
We are seeking a proactive and detail-oriented Administrative Operations Team Lead to manage and streamline day-to-day administrative functions.
The role involves overseeing office operations, managing off-roll resources and budgets, coordinating with vendors, and resolving operational issues to ensure smooth and efficient business support services.
Key Responsibilities
1. Administrative Operations
- Oversee daily administrative activities including mail handling, office supplies management, facilities upkeep, and equipment procurement.
- Manage office infrastructure, assets, and workplace services to ensure a safe and efficient working environment.
- Develop, implement, and continuously improve administrative processes and SOPs to enhance operational efficiency.
- Coordinate with internal departments to provide seamless administrative support.
2. Resource Allocation & Budget Management
- Allocate administrative resources effectively within the approved budget.
- Track, monitor, and control administrative expenses to ensure cost discipline.
- Identify cost-optimization and savings opportunities without compromising service quality.
- Prepare and maintain MIS reports related to administrative costs and resource utilization.
3. Vendor Management
- Manage vendor relationships for facilities management, housekeeping, security, office supplies, and other service providers.
- Negotiate contracts, review SLAs, and ensure vendor compliance with agreed terms.
- Evaluate vendor performance and ensure service quality standards are consistently met.
- Coordinate contract renewals, invoice processing, and maintenance of vendor documentation.
4. Problem Solving & Decision Making
- Proactively address administrative issues and operational challenges.
- Take informed and timely decisions to resolve conflicts, gaps, and inefficiencies.
- Recommend and implement process improvements to optimize resources and operations.
- Ensure continuity of operations with minimal disruption to business activities.
Education & Experience
- Graduation in any discipline.
- Relevant experience in Administration, Facilities, or Office Operations.