Venue Onboarding Manager

Zahee; Delhi; On-site; INR 900,000 - 1,800,000; Full time

Benefits offered by this job

Performance bonus

Competitive fixed salary

Career progression opportunities

Job summary

Zahee— A great place for celebrations—seeks a Venue Onboarding Manager to own the supply side in the assigned geography. You will scout venues, convert them to signed partners, and drive onboarding across COCO and FOFO models, ensuring venues are event-ready and aligned with Zahee standards.

You will manage end-to-end onboarding, handle owner relationships, and coordinate with Ops and Sales teams to maintain a robust inventory for the national banquet brand.

Qualifications

• Graduate in any discipline with business sense.
• MBA preferred, but not mandatory.
• 3–5 years in venue acquisition or real estate/hospitality sales.

Responsibilities

• Scout and shortlist banquet halls and event venues in the cluster.
• Map micro-markets for venue density, demand and competitive presence.
• Run outbound calls to venue owners and decision-makers.
• Conduct site visits and recces end to end.
• Coordinate branding, signage and onboarding readiness.

Skills

Venue acquisition

Deal closing

Commercial negotiation

Owner relationship management

Field sales

CRM / tracker proficiency

Excel

Education

Graduate, in any discipline

MBA preferred, but not mandatory

Tools

CRM software

Excel

Job description

Reporting To: VP Venue Onboarding

About Zahee

Zahee — A great place for celebrations. Zahee is on a mission to become India's most trusted name in the celebrations and events space by building India's first national banquet brand. We are not just a booking platform or a venue aggregator — we are a brand that customers seek out by name when planning the moments that matter most to them. For our customers, Zahee means great ambience, quality and standardised services, verified vendors, safe and compliant venues, and technology-driven SOPs that ensure every event is executed at its best. For our banquet partners, a strong national brand means more customers on off-peak dates, access to corporate accounts, better-managed operations, and repeat bookings through a centralised customer management system.

Role Overview

The Venue Onboarding Manager owns the supply side of Zahee's business in the assigned geography — scouting the right banquet halls, closing them onto the Zahee platform, and getting them event-ready fast. The role runs the full onboarding cycle, from the first call and site visit to MoU signing, approvals, branding and signage, and then stays on as the venue owner's day-to-day point of contact. This role carries no responsibility for selling events to end customers, which sits with the Corporate and Social Sales teams. This is a field-heavy, deal-making seat for someone who understands the commercials of a venue, can earn an owner's trust quickly, and wants to see the direct result of their work in every venue that goes live under the Zahee brand.

Mission

The mission of this role is to build a high-quality partner venue network in the assigned cluster — sourcing the right venues, converting them across all of Zahee's onboarding models, and fast-tracking each one to event-ready — so that the sales teams always have quality, branded inventory to sell. This person becomes Zahee's front-line supply engine and the owner-facing face of the company.

Key Responsibilities

A. Venue Scouting & Sourcing

• Scout and shortlist banquet halls and event venues across the assigned cluster
• Map micro-markets for venue density, demand and competitive presence
• Run outbound calling to venue owners and decision-makers
• Conduct site visits and recces end to end
• Assess every venue against Zahee's quality benchmarks — ambience, safety, service infrastructure and compliance
• Prioritize the pipeline by venue quality, location and commercial potential

B. Deal Conversion

Convert shortlisted venues into signed partners across all onboarding models:

• Onboarding Models: COCO (Company-Owned & Operated) — venues taken on rent or via Joint Venture as flagship Zahee locations that set the standard for the network
• FOFO (Franchisee-Owned & Operated) — franchise partnerships as the network scales, with Zahee standards non-negotiable
• Pitch the value of a national banquet brand — off-peak demand, corporate accounts, standardised operations, technology and repeat customers
• Negotiate commercial terms, revenue share and exclusivity
• Close MoUs and drive them through to final contract signing
• Hand over complete deal documentation to Ops and Finance

C. Venue Event Readiness

Fast-track every signed venue to its first event, with Ops support:

• Drive contract signing and required approvals to closure
• Coordinate Zahee branding, signage and aesthetic upliftment at the venue
• Align with Ops on readiness checklists, timelines and go-live dates
• Ensure the venue is onboarded onto the Zahee SaaS platform

D. Key Account Management

• Manage the ongoing relationship with venue owners after go-live
• Resolve day-to-day owner queries quickly and escalate where needed
• Monitor venue performance and partner satisfaction
• Identify opportunities to deepen or expand the partnership
• Support partner retention and renewals

E. Coordination & Reporting

• Work closely with Ops on venue standards and execution readiness
• Share venue inventory and readiness status with the Corporate and Social Sales teams
• Maintain an accurate venue pipeline in the CRM / tracker
• Own weekly and monthly onboarding reporting to the VP Venue Onboarding
• Once Venue Inside Sales is live, focus on recce onward while Inside Sales handles first outreach

Upholding Zahee Standards

You are a gatekeeper of the brand. "A great place for celebrations" is not a tagline — it is a standard we commit to every day. For this role, that means:

• Every venue you bring in must meet Zahee's quality benchmarks — ambience, safety, service infrastructure and compliance
• A venue that falls short weakens the brand for every other partner and every customer
• Treat venue partners as co-creators of the Zahee experience, not just suppliers

Before any decision in your role, ask yourself: "If I were celebrating my own most important day, would I be comfortable with what I'm about to do or deliver?" If the honest answer is no, it's not Zahee standard.

Success Metrics / KPIs

KPI

What It Measures

Venues Onboarded MoUs signed in the assigned geography against monthly target — primary metric

Venues Event-Ready Signed venues taken live with contracts, approvals, branding and signage complete

Time to Event-Ready Days from MoU signing to the venue's first event-ready date

Venue Pipeline Venues scouted and qualified in the active pipeline

Site Visits / Recces Number of venue visits and recces completed

Recce-to-MoU Conversion Share of recced venues converted into signed MoUs

Venue Quality Compliance Share of onboarded venues meeting Zahee benchmarks for ambience, safety, service and compliance

Commercial Quality Terms secured against Zahee's target revenue share and deal benchmarks

Owner Satisfaction Partner feedback and query resolution turnaround

Partner Retention Share of onboarded venues active and retained over time

Monthly Activity Metrics Calls, meetings, site visits and follow-ups completed

Candidate Profile

Experience

• 3–5 years in venue acquisition, hospitality sales, or real estate leasing, with a demonstrated record of closing partner or property deals

Industry Background

• Hospitality
• Hotels
• Coworking
• Events
• Retail or F&B Expansion

Personal Attributes

• Decent sense of business and commercials
• Good communication and convincing skills, with a pleasing personality
• Attitude and hunger to grow in a startup and prove themselves

Qualifications

• Graduate, in any discipline
• MBA preferred, but not mandatory

Skills Required

• Venue / Property Acquisition and Deal Closing (primary skill set)
• Commercial Negotiation and deal structuring (revenue share, COCO)
• Owner Relationship and Key Account Management
• Field Sales, Scouting and Market Mapping
• Project coordination across Ops, branding and approvals
• CRM / tracker proficiency and Excel
• Strong Communication and Presentation skills
• Willingness to travel extensively within the cluster

Why Join Zahee

• Help build India's first national banquet brand — a great place for celebrations
• Outsized ownership — a real venue target, a real territory, and the autonomy to build it
• Career progression into cluster and regional onboarding leadership as the network scales
• Direct exposure to leadership — work closely with the VP Venue Onboarding, CBO and founding team
• Performance bonus on top of a competitive fixed salary
• Front-row learning in hospitality-tech, venue partnerships, and the $75B+ Indian celebration market

Reporting Structure

This role reports to the VP Venue Onboarding and operates entirely on the supply side of the business. It works alongside Ops for venue readiness and hands live inventory to the Corporate and Social Sales teams, who own the demand side. As Venue Inside Sales comes online, first outreach and qualification will move to that team, and this role will focus on recce onward.

Competitive fixed salary with a performance bonus component, structured around venues onboarded and made event-ready.