US Account Manager

Himflax Information Technologies; Dadri; On-site; INR 6,724,000 - 10,567,000; Full time

Benefits offered by this job

Performance-based incentives

Comprehensive benefits package

Career growth opportunities

Job summary

Himflax Information Technologies is seeking a results-driven US Account Manager to oversee and grow client relationships in the US staffing market. You will act as the primary contact for US-based clients, ensuring seamless service delivery and long-term partnerships.

You will manage multiple accounts, collaborate with recruitment teams, and identify expansion opportunities to meet revenue targets and KPIs. A strong US market understanding and excellent communication are essential.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven experience in account management, preferably in US staffing or recruitment.
• Strong understanding of the US job market and hiring practices.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to manage multiple accounts in a fast-paced, deadline-driven environment.

Responsibilities

• Manage and grow relationships with US-based clients in the staffing industry.
• Serve as the primary point of contact for client communication, ensuring timely responses and issue resolution.
• Understand client hiring needs and collaborate with recruitment teams to deliver high-quality candidates.
• Identify opportunities for account expansion, cross-selling, and upselling services.
• Build and maintain strong, long-term relationships with key stakeholders and decision-makers.
• Monitor client satisfaction and ensure service delivery meets or exceeds expectations.
• Collaborate with internal teams to improve processes and enhance client experience.
• Track account performance, prepare reports, and ensure achievement of revenue targets and KPIs.
• Stay updated on US market trends, staffing demands, and industry developments.

Skills

Account management

US market knowledge

Communication skills

Negotiation

Relationship building

Education

Bachelor's degree in Business Administration/Marketing

Job description

We are looking for a results-driven US Account Manager to oversee and grow client relationships within the US staffing market. In this role, you will be responsible for managing key accounts, ensuring client satisfaction, and identifying opportunities to expand business with existing and new clients. You will act as the primary point of contact for US-based clients, ensuring seamless service delivery and long-term partnerships.

Key Responsibilities

• Manage and grow relationships with US-based clients in the staffing industry.
  Serve as the primary point of contact for client communication, ensuring timely responses and issue resolution.
• Understand client hiring needs and collaborate with recruitment teams to deliver high-quality candidates.
• Identify opportunities for account expansion, cross-selling, and upselling services.
  Build and maintain strong, long-term relationships with key stakeholders and decision-makers.
• Monitor client satisfaction and ensure service delivery meets or exceeds expectations.
• Collaborate with internal teams to improve processes and enhance client experience.
• Track account performance, prepare reports, and ensure achievement of revenue targets and KPIs.
• Stay updated on US market trends, staffing demands, and industry developments.

Requirements

• Bachelors degree in Business Administration, Marketing, or a related field.
• Proven experience in account management, preferably in US staffing or recruitment.
  Strong understanding of the US job market and hiring practices.
• Excellent communication, negotiation, and interpersonal skills.
  Ability to manage multiple accounts in a fast-paced, deadline-driven environment.

Benefits

• Competitive salary with performance-based incentives.
  Comprehensive benefits package.
• Opportunities for career growth and professional development.
• Collaborative and dynamic work environment.