Urgent Requirement For Tele Caller

Pacific Consultancy; Pune District; On-site; INR 100,000 - 167,000; Full time

Job summary

Pacific Consultancy in Pune is seeking a Tele Caller with little to no experience and a 12th-grade qualification to begin a career in customer service and sales. You will make calls to introduce products, handle inquiries, and maintain records of customer interactions to drive follow-ups and outcomes.

The role emphasizes a friendly demeanor, strong communication, and a willingness to learn sales techniques while contributing to daily and weekly call targets. Salary details are not disclosed.

Qualifications

• 12th pass or equivalent required.
• 0–1 years experience preferred.
• Good communication and listening skills.
• Willingness to learn and adapt to sales techniques.

Responsibilities

• Make calls to potential customers, introducing products and services and explaining benefits.
• Handle inquiries and provide information to customers to address concerns.
• Record data of calls and interactions in the database to track follow-ups.
• Work toward meeting daily and weekly call quotas.

Skills

Verbal communication

Team player

Listening skills

Basic computer skills

Customer service

Education

12th Pass

Tools

Microsoft Excel

Job description

We are looking for a Tele Caller to join our team in Pune. This role is ideal for candidates with little to no experience who have completed their 12th grade and are eager to start a career in customer service and sales.

Key Responsibilities:

• Conducting Calls: You will make calls to potential customers, introducing our products and services, and explaining their benefits.
• Handling Inquiries: Answer questions and provide information to customers, ensuring they understand our offerings and addressing any concerns they may have.
• Recording Data: Maintain accurate records of calls and customer interactions in our database to track follow-ups and outcomes.
• Achieving Targets: Work towards meeting daily and weekly call quotas, contributing to the team's overall goals.

Required Skills and Expectations:

Candidates should possess excellent verbal communication skills, allowing them to engage effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer proficiency is required to manage call records and communicate information clearly. Strong listening skills will help you understand customer needs and provide suitable responses. The ideal candidate should be a team player, open to feedback, and eager to learn about our services and sales techniques. A positive attitude and a commitment to delivering excellent customer service are vital for success in this role.

Experience 0 - 1 Years

Salary Not Disclosed

Industry ITES / BPO / KPO / LPO / Customer Service

Qualification 12th Pass

Key Skills

• Microsoft Excel
• Motivating Skill
• Phone Banking
• Outbound Calling
• Marketing Communication
• KPO
• Domestic BPO
• Voice Process
• Presentation Skills