Executive - Telecalling

Panacorp Software Solutions; Nagercoil; On-site; INR 180,000 - 240,000; Full time

Job summary

Panacorp Software Solutions is seeking a Telecaller to engage customers over the phone, explain services, and build relationships. You will make outbound calls, share information, and follow up with interested clients, supporting sales and marketing teams as needed.

Freshers or candidates with experience in telecalling, sales, or customer service are welcome. A graduate or diploma is acceptable, with basic computer skills and a positive, target-driven attitude.

Qualifications

• Strong communication and active listening are essential.
• Freshers or candidates with experience in telecalling, sales, or customer service are welcome.
• Ability to use MS Word and Excel for simple records.
• Positive attitude with a target-driven mindset is preferred.

Responsibilities

• Make outbound calls to potential customers or clients.
• Explain company services clearly and politely.
• Maintain a daily call report and follow-up list.
• Handle customer queries and provide correct information.
• Keep records of calls and client details in the system.
• Follow up with interested leads regularly.
• Support the sales and marketing team as needed.

Skills

Good communication

Listening skills

Confident and polite

Basic computer knowledge

Education

Any graduate or diploma

Job description

We are looking for a Telecaller to talk with customers over the phone, explain our services, and maintain good relationships. The role involves making calls, sharing information, and following up with interested clients.

Key Responsibilities

• Make outbound calls to potential customers or clients
• Explain company services clearly and politely
• Maintain a daily call report and follow-up list
• Handle customer queries and provide correct information
• Keep records of calls and client details in the system
• Follow up with interested leads regularly
• Support the sales and marketing team as needed

Skills Required

• Good communication and listening skills
• Confident and polite while talking on the phone
• Basic computer knowledge (MS Excel, Word)
• Positive attitude and target-oriented mindset

Qualification

• Any graduate or diploma holder

Experience

• Freshers or candidates with experience in telecalling, sales, or customer service are welcome