Fresher - Hiring For Tele Caller

Pacific Consultancy; Kolhapur District; Presencial; INR 180.000 - 240.000; Jornada completa

Descripción de la vacante

Pacific Consultancy in Kolhapur is seeking a dedicated Tele Caller to reach out to customers by phone, share information about products and services, and assist with inquiries, ensuring a positive customer experience. You will record interactions, update the database, collect feedback, and report insights to management to help improve services.

Fresh graduates with 0–1 year of experience are welcome to apply for a full-time, office-based role, with basic computer skills and a friendly, proactive

Formación

• A graduate degree is required.
• 0–1 year of experience preferred.
• Full-time office-based role.
• Basic computer proficiency required.

Responsabilidades

• Make calls to customers to provide information about products and services.
• Engage with customers to understand needs and answer queries.
• Maintain accurate records of customer interactions and update database.
• Collect feedback and report insights to management.

Conocimientos

Microsoft Excel

Outbound Calling

Phone Banking

Communication Skills

Customer Service

Data Entry

Presentation Skills

KPO Domestic BPO

Educación

Graduate degree

Descripción del empleo

Job openings for Tele Caller in Kolhapur

We are looking for a dedicated Tele Caller to join our team in Kolhapur. In this role, you will interact with customers over the phone, providing information and assistance to enhance their experience.
Key Responsibilities:
1. Making Calls: Reach out to potential and existing customers to provide information about our products and services.
2. Customer Interaction: Engage with customers to understand their needs and answer their queries effectively.
3. Data Entry: Maintain accurate records of customer interactions and update our database regularly.
4. Feedback Collection: Gather customer feedback to improve services and report insights to the management.
Required Skills and Expectations:
Candidates should possess strong communication skills and a friendly attitude. Being a good listener is essential to respond to customers accurately. You are expected to have basic computer proficiency to manage records and data efficiently. A graduate degree is required, with 0 to 1 year of experience preferred, though fresh graduates are encouraged to apply. Candidates should be comfortable working full-time from the office and available during the specified hours. A positive attitude and willingness to learn will help you succeed in this role.

Experience 0 - 1 Years

Salary Not Disclosed

Industry ITES / BPO / KPO / LPO / Customer Service

Qualification

Key Skills Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills