Fresher - Hiring For Telecaller

Pacific Consultancy; Thane; On-site; INR 150,000 - 240,000; Full time

Job summary

Pacific Consultancy in Thane, India is seeking a dedicated Telecaller for a full-time role ideal for fresh graduates starting a career in telecommunications. The position entails outbound calls to present services, answering client inquiries, and maintaining detailed call records. Ideal candidates possess strong verbal communication, listening skills, organizational abilities, and a collaborative mindset.

Basic sales understanding is a plus; no prior experience required. Salary is not disclosed.

Qualifications

• Good verbal communication and friendly demeanor.
• Active listening to understand customer needs; ability to respond appropriately.
• Organized and detail-oriented with record-keeping responsibilities.
• Eagerness to learn and work collaboratively in an office environment.

Responsibilities

• Make outbound calls to potential clients and present services and products.
• Answer inquiries with clear and accurate information about offerings.
• Maintain records by accurately documenting call details and interactions.
• Follow provided scripts to ensure consistency and professionalism in communications.

Skills

Microsoft Excel

Phone Banking

Motivating Skill

Outbound Calling

Marketing Communication

KPO

Domestic BPO

Voice Process

Presentation Skills

Job description

We are seeking a dedicated Telecaller to join our team in Thane, India. This full-time position is ideal for recent graduates looking to start their career in telecommunication.

Key Responsibilities:

• Make Outbound Calls: You will reach out to potential clients, presenting our services and products effectively.
• Answer Inquiries: Handle questions from customers, providing clear and accurate information to help them understand our offerings.
• Maintain Records: Accurately document call details and customer interactions in our database for future reference and follow-up.
• Follow Scripts: Use provided scripts to ensure consistency and professionalism in all communications with clients.

Required Skills and Expectations:

• Candidates should possess excellent verbal communication skills and a friendly demeanor to effectively engage with clients. Strong listening abilities are essential for understanding customer needs and responding appropriately. Additionally, you should be organized and detail-oriented, as maintaining records is an important part of the role. A basic understanding of sales principles can be beneficial, though prior experience is not required. This position is well-suited for individuals who are motivated, eager to learn, and able to work collaboratively in an office environment. You should be open to developing your skills and adapting to new challenges as you grow in this role.

Experience 0 - 1 Years

Salary Not Disclosed

Industry ITES / BPO / KPO / LPO / Customer Service

Qualification

Key Skills

• Microsoft Excel
• Phone Banking
• Motivating Skill
• Outbound Calling
• Marketing Communication
• KPO
• Domestic BPO
• Voice Process
• Presentation Skills