Executive - Telecalling

Panacorp Software Solutions; Kanyakumari; On-site; INR 167,000 - 279,000; Full time

Job summary

Panacorp Software Solutions is seeking a Telecaller to engage customers by phone, explain services, and build lasting relationships. You will make outbound calls, share information, and follow up with interested clients, while maintaining accurate call logs and records in the system.

Freshers are welcome; basic computer skills (MS Excel/Word) and a positive, target-oriented mindset are valued to support sales and marketing efforts.

Qualifications

• Excellent verbal and written communication.
• Proficient in MS Excel and Word.
• Freshers welcome; telecalling, sales or customer service experience helpful.

Responsibilities

• Make outbound calls to potential customers.
• Explain company services clearly and politely.
• Maintain a daily call report and follow-up list.
• Handle customer queries and provide correct information.
• Keep records of calls and client details in the system.
• Follow up with interested leads regularly.
• Support the sales and marketing team as needed.

Skills

Clear communication

Polite tone

MS Excel

MS Word

Education

Graduate or Diploma

Tools

MS Excel

MS Word

Job description

We are looking for a Telecaller to talk with customers over the phone, explain our services, and maintain good relationships. The role involves making calls, sharing information, and following up with interested clients.

Key Responsibilities

• Make outbound calls to potential customers or clients
• Explain company services clearly and politely
• Maintain a daily call report and follow-up list
• Handle customer queries and provide correct information
• Keep records of calls and client details in the system
• Follow up with interested leads regularly
• Support the sales and marketing team as needed

Skills Required

• Good communication and listening skills
• Confident and polite while talking on the phone
• Basic computer knowledge (MS Excel, Word)
• Positive attitude and target-oriented mindset

Qualification

• Any graduate or diploma holder

Experience

• Freshers or candidates with experience in telecalling, sales, or customer service are welcome