Role & responsibilities
1. Business Development & Revenue Generation
- Drive occupancy, revenue and room-night targets for assigned Home Hub properties.
- Identify new business opportunities to increase property revenue and room-night production.
- Achieve monthly and quarterly business targets.
2. Corporate & Local Account Acquisition
- Identify and acquire new corporate, SME, travel agent and institutional accounts in the local market.
- Conduct market mapping to identify potential clients and business opportunities.
- Expand the customer base by onboarding new accounts.
3. Client Relationship Management
- Build and maintain strong relationships with existing clients and business partners.
- Generate repeat business from existing accounts and identify opportunities for account growth.
- Drive regular room-night generation through consistent account engagement and activation.
4. Sales & Business Negotiations
- Present property offerings to prospective clients and business partners.
- Negotiate commercial terms and close business deals.
- Convert potential business opportunities into active revenue-generating accounts.
5. Business Performance & Market Analysis
- Track account performance, room-night generation and revenue contribution.
- Monitor competitor activity and local market trends to identify new business opportunities.
- Identify gaps in business generation and take necessary steps to improve performance.
6. Internal Coordination & Account Servicing
- Work closely with property and operations teams to ensure smooth servicing of key accounts.
- Coordinate with internal teams to ensure client requirements are addressed and business relationships are maintained.