Area Revenue Head

OYO; Agra District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

OYO is seeking a Senior Relationship Manager/Revenue Lead in Agra to lead a team of Relationship Managers and Revenue Leads, drive revenue metrics, and ensure occupancy of sellable rooms. You will also oversee accounts receivable, review sales trackers, and provide market feedback to influence on-ground business decisions.

The role requires 7-8 years in sales & operations with at least 3-4 years in people management; hotel industry experience is a plus.

Qualifications

• 7 - 8 years of overall experience in sales & operations
• Min 3-4 years of experience in a people manager capacity
• Experience in Hotel Industry would be an added advantage

Responsibilities

• Lead a team of Relationship Managers/Revenue Leads to strategize and drive revenue metrics in the designated territory.
• Help generate revenue by driving occupancy and ensuring availability of sellable rooms
• Ensure collection of accounts receivable/outstanding amount from clients/accounts
• Maintain and review monthly sales tracker of accounts and targets
• Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business
• Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively
• Ensure cluster performance of Cx metrics against target, especially driving guest experience performance for bottom properties in the cluster
• Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience.
• Resolve issues arising between property owners, customers & internal team
• Cross-functional approach through coordination with multiple teams across organization.

Job description

Role & responsibilities

• Lead a team of Relationship Managers/Revenue Leads to strategize and drive revenue metrics in the designated territory.
• Help generate revenue by driving occupancy and ensuring availability of sellable rooms
• Ensure collection of accounts receivable/outstanding amount from clients/accounts
• Maintain and review monthly sales tracker of accounts and targets
• Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business
• Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively
• Ensure cluster performance of Cx metrics against target, especially driving guest experience performance for bottom properties in the cluster
• Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience.
• Resolve issues arising between property owners, customers & internal team
• Cross-functional approach through coordination with multiple teams across organization.

Preferred candidate profile

• 7 - 8 years of overall experience in sales & operations
• Min 3-4 years of experience in a people manager capacity
• Experience in Hotel Industry would be an added advantage