Sales Manager

Nandhana Palace; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Nandhana Palace in Bengaluru, India, seeks a proactive Corporate Sales & Business Development lead to drive room revenue, corporate tie-ups, and banquet bookings. You will identify new clients, manage key accounts, conduct meetings, and coordinate with Revenue and Front Office teams to maximize occupancy.

The role covers online travel channels, travel trades, and direct corporate collaborations, with a focus on planning, reporting, and maintaining strong client relationships to meet monthly and

Responsibilities

• Identify and acquire new corporate clients, companies, travel agencies, and business partners.
• Develop corporate accounts to generate room bookings, long-stay business, and recurring revenue.
• Build relationships with corporate decision-makers, travel desks, HR teams, and administrative departments.
• Conduct sales calls, client meetings, property visits, and presentations.
• Explore new business opportunities in IT parks, industrial areas, business hubs, and nearby commercial establishments.
• Develop and maintain corporate tie-ups and negotiated rate agreements.
• Drive room bookings and improve hotel occupancy through proactive sales initiatives.
• Generate business through corporate clients, travel agents, tour operators, and other relevant channels.
• Coordinate with the Revenue Manager and Front Office team to optimize room rates and revenue.
• Monitor competitor pricing, market demand, and local business opportunities.
• Work towards achieving monthly and annual room revenue targets.
• Generate leads for meetings, conferences, corporate events, social gatherings, and other hotel facilities, where applicable.
• Coordinate site inspections, client meetings, quotations, and event proposals.
• Follow up on inquiries and convert them into confirmed bookings.
• Coordinate with Operations and Food & Beverage teams to ensure smooth event execution.
• Maintain strong relationships with existing corporate clients and key accounts.
• Ensure timely follow-up on inquiries, proposals, and business commitments.
• Gather client feedback and resolve sales-related concerns in coordination with the concerned departments.
• Maintain an updated database of prospects, clients, and business partners.
• Prepare daily, weekly, and monthly sales activity reports.
• Develop sales plans to achieve assigned revenue targets.
• Maintain a sales pipeline covering leads, meetings, proposals, conversions, and lost business.
• Track account-wise production and revenue contribution.
• Submit periodic competitor analysis and market intelligence reports to management.
• Develop business through travel agents, tour operators, online travel agencies (OTAs), and other relevant distribution channels.
• Coordinate with the Revenue and Reservations teams to improve booking conversions.
• Identify opportunities to increase direct bookings and reduce dependency on high-cost channels.
• Support promotional campaigns and sales initiatives to improve business generation.
• Coordinate with the General Manager, Revenue, Front Office, Reservations, and Operations teams.
• Ensure accurate communication of corporate rates, booking terms, and client requirements.
• Follow up on outstanding payments and coordinate with Finance for timely collection.
• Ensure compliance with approved pricing, credit, and sales policies.

Job description

1. Job Purpose

To drive room revenue, corporate business, banquet and conference bookings, and overall hotel occupancy through effective sales strategies, corporate tie-ups, client relationship management, and business development activities. The role is responsible for achieving revenue targets and strengthening the hotel's market presence.

2. Key Responsibilities

A. Corporate Sales & Business Development

• Identify and acquire new corporate clients, companies, travel agencies, and business partners.
• Develop corporate accounts to generate room bookings, long-stay business, and recurring revenue.
• Build relationships with corporate decision-makers, travel desks, HR teams, and administrative departments.
• Conduct sales calls, client meetings, property visits, and presentations.
• Explore new business opportunities in IT parks, industrial areas, business hubs, and nearby commercial establishments.
• Develop and maintain corporate tie-ups and negotiated rate agreements.

B. Room Revenue & Occupancy

• Drive room bookings and improve hotel occupancy through proactive sales initiatives.
• Generate business through corporate clients, travel agents, tour operators, and other relevant channels.
• Coordinate with the Revenue Manager and Front Office team to optimize room rates and revenue.
• Monitor competitor pricing, market demand, and local business opportunities.
• Work towards achieving monthly and annual room revenue targets.

C. Banquet & Event Sales

• Generate leads for meetings, conferences, corporate events, social gatherings, and other hotel facilities, where applicable.
• Coordinate site inspections, client meetings, quotations, and event proposals.
• Follow up on inquiries and convert them into confirmed bookings.
• Coordinate with Operations and Food & Beverage teams to ensure smooth event execution.

D. Client Relationship Management

• Maintain strong relationships with existing corporate clients and key accounts.
• Ensure timely follow-up on inquiries, proposals, and business commitments.
• Gather client feedback and resolve sales-related concerns in coordination with the concerned departments.
• Maintain an updated database of prospects, clients, and business partners.

E. Sales Planning & Reporting

• Prepare daily, weekly, and monthly sales activity reports.
• Develop sales plans to achieve assigned revenue targets.
• Maintain a sales pipeline covering leads, meetings, proposals, conversions, and lost business.
• Track account-wise production and revenue contribution.
• Submit periodic competitor analysis and market intelligence reports to management.

F. Online & Travel Trade Business

• Develop business through travel agents, tour operators, online travel agencies (OTAs), and other relevant distribution channels.
• Coordinate with the Revenue and Reservations teams to improve booking conversions.
• Identify opportunities to increase direct bookings and reduce dependency on high-cost channels.
• Support promotional campaigns and sales initiatives to improve business generation.

G. Internal Coordination

• Coordinate with the General Manager, Revenue, Front Office, Reservations, and Operations teams.
• Ensure accurate communication of corporate rates, booking terms, and client requirements.
• Follow up on outstanding payments and coordinate with Finance for timely collection.
• Ensure compliance with approved pricing, credit, and sales policies.