UAT Support Professional

Allied Globetech Llp; Mumbai; On-site; INR 420,000 - 720,000; Full time

Job summary

Allied Globetech Llp in Mumbai (Maharashtra) is seeking an API support specialist to assist clients via phone, email, or chat. You will troubleshoot complex API issues, collaborate with cross-functional teams, and maintain resolution documentation.

The role emphasizes staying current with API trends and participating in ongoing training to grow technical skills.

Qualifications

• Provide technical support to clients via phone, email, or chat.
• Troubleshoot and resolve API and software issues for clients.
• Collaborate with cross-functional teams to implement client solutions.
• Develop and maintain documentation of issues and resolutions.
• Stay updated with trends in API support and related technologies.

Responsibilities

• Provide technical support and assistance to clients via phone, email, or chat.
• Troubleshoot and resolve complex technical issues related to APIs and software applications.
• Collaborate with cross-functional teams to identify and implement solutions for client needs.
• Develop and maintain documentation of technical issues and resolutions.
• Stay up-to-date with the latest trends and technologies in API support.
• Participate in training and development programs to enhance skills and knowledge.

Skills

Technical support

APIs

Troubleshooting

Documentation

Job description

• Provide technical support and assistance to clients via phone, email, or chat.
• Troubleshoot and resolve complex technical issues related to APIs and software applications.
• Collaborate with cross-functional teams to identify and implement solutions for client needs.
• Develop and maintain documentation of technical issues and resolutions.
• Stay up-to-date with the latest trends and technologies in API support.
• Participate in training and development programs to enhance skills and knowledge.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.