Technical Support Executive

Xopuntech (india); Kamrup Metropolitan; Presencial; INR 240.000 - 420.000; Jornada completa

Descripción de la vacante

Xopuntech (india) is seeking a customer-focused technical support specialist who will provide timely and effective assistance to customers via phone, email, or chat. You will troubleshoot and resolve complex technical issues efficiently while collaborating with internal teams to identify workable solutions.

You will develop and maintain comprehensive knowledge of products and services, create and maintain technical documentation and training materials, and participate in ongoing training and

Responsabilidades

• Provide timely and effective technical support to customers via phone, email, or chat.
• Troubleshoot and resolve complex technical issues efficiently.
• Collaborate with internal teams to identify and implement solutions.
• Develop and maintain comprehensive knowledge of products and services.
• Create and maintain technical documentation and training materials.
• Participate in ongoing training and professional development.

Descripción del empleo

• Provide timely and effective technical support to customers via phone, email, or chat.
• Troubleshoot and resolve complex technical issues efficiently.
• Collaborate with internal teams to identify and implement solutions.
• Develop and maintain comprehensive knowledge of products and services.
• Create and maintain technical documentation and training materials.
• Participate in ongoing training and professional development.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.