TTT - Automation testing - AI - Tax Senior

Ernst & Young Advisory Services Sdn Bhd; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Ernst & Young Advisory Services Sdn Bhd is seeking an experienced ServiceNow Developer in Bengaluru, India. The role involves building custom applications, managing integrations, and enhancing the ServiceNow platform.

Candidates should have strong programming skills, experience in system integration, and at least a bachelor's degree in a related field. Excellent communication skills are crucial for collaborating with cross-functional teams and troubleshooting issues.

Qualifications

• 6-7 years of experience in computer programming languages with 3 years working on ServiceNow.
• Strong understanding of ServiceNow Development Platform including Custom Development.
• Experience with integration using scripted REST API.

Responsibilities

• Build custom applications in ServiceNow defining data tables and user interfaces.
• Collaborate with ServiceNow administrators to develop solutions.
• Identify system deficiencies and recommend solutions.
• Ensure the proper configuration across different environments.

Skills

ServiceNow Development

System integration using web services

Networking knowledge (TCP/IP)

Java/J2EE

Python

SQL

Strong communication skills

Education

Bachelor’s Degree in Computer Science, IT, Engineering

Tools

ServiceNow Suite

REST/SOAP

XML

Job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Job Responsibilities

• Build custom applications in ServiceNow by defining data tables, user interface and adding business logic
• Strong understanding of ServiceNow Development Platform including Custom Development
• Integration with 3rd party applications, knowledge in scripted REST API
• Must have worked on ServiceNow version upgrade
• Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and configure workflow
• Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests
• Identify system deficiencies and recommend solutions. Troubleshoot production problems related to ServiceNow custom applications
• Address problems of systems integration, compatibility and multiple platforms
• Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
• Able to manage and lead integration of new products based on client requirements
• Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
• Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
• Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments
• Participate in ongoing production support and end user support
• Ability to efficiently and appropriately estimate work effort requirements
• Assist in the evaluation and recommendation of application software packages, application integration and testing tools
• Participate in development of software user manuals and technical reports
• Strong communication skills, both written and verbal

Required Skills and Attributes

• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks
• Strong familiarity and working knowledge of ServiceNow Suite of tools (Platform capabilities, ITSM, ITOM, Dashboards and Reports, Performance Analytics, Knowledge Base, SOAR, SecOps, etc.)
• Working knowledge in ServiceNow as well as at least two of the following areas: Java/J2EE, C#/C++/C, VB/.NET, Perl, Python, SQL

Educational Requirements

• Bachelor’s Degree in Computer Science, IT, Engineering, or related field; or
• 6-7 years of knowledge of computer programming languages and with at least 3 years of work experience in ServiceNow