TTT-Automation testing-AI-Tax Senior

Ernst & Young Advisory Services Sdn Bhd; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

EY in Bengaluru is seeking a ServiceNow Developer to design and customize ServiceNow applications, perform integrations with third‑party systems, and manage platform upgrades. You will collaborate with cross‑functional teams to deliver reliable IT solutions and ensure scalable processes.

Responsibilities include implementing workflows, maintaining production systems, and contributing to user manuals and technical reports.

Qualifications

• Bachelor's degree in CS/IT/Engineering or related field.
• 6-7 years of knowledge of programming languages with at least 3 years in ServiceNow.
• Continuous learning mindset and adaptability.

Responsibilities

• Develop and customize ServiceNow applications for clients.
• Integrate ServiceNow with third-party systems using REST APIs.
• Lead and participate in ServiceNow upgrade projects.
• Collaborate with IT teams to deploy and configure workflows.
• Maintain production systems and provide user and technical documentation.
• Troubleshoot issues and ensure reliable dev/stage/prod environments.

Skills

ServiceNow development

Third-party integration

REST API scripting

ServiceNow upgrades

Communication skills

Education

Bachelor's Degree in CS/IT/Engineering

Tools

ServiceNow Suite

ITSM

ITOM

Dashboards & Reports

Performance Analytics

SOAR

SecOps

Job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for allBuild custom applications in ServiceNow by defining data tables, user interface and adding business logic

• Strong understanding of ServiceNow Development Platform including Custom Development, etc.
• Integration with 3rd party application, Knowledge in scripted REST API
• Must have worked on servicenow version upgrade.
• Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and configure workflow
• Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests
• Identify system deficiencies and recommend solutions. Troubleshoot production problems related to ServiceNow custom applications.
• Address problems of systems integration, compatibility and multiple platforms
• Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
• Able to manage and lead integration of new products based on client requirements
• Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
• Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
• Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments
• Participate in ongoing production support and end user support
• Ability to efficiently and appropriately estimate work effort requirements
• Assist in the evaluation and recommendation of application software packages, application integration and testing tools
• Participate in development of software user manuals and technical reports
• Strong communication skills, both written and verbal

Skills and attributes for success

• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks
• Strong familiarity and working knowledge of ServiceNow Suite of tools (Platform capabilities, ITSM, ITOM, Dashboards and Reports, Performance Analytics, Knowledge Base, SOAR, SecOps, etc.)
• Working knowledge in ServiceNow as well as at least two (2) of the following areas:
• Java/J2EE
• C#/C++/C
• VB/.NET
• Perl
• Python
• SQL

Educational Requirement:

• Bachelor’s Degree in Computer Science, IT, Engineering, or related field; or
• 6-7 years of knowledge of computer programming languages and with at least 3 years of work experience in ServiceNow
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.