ServiceNow Software Engineer

Ecolab Food Safety & Hygiene Solutions Private Limited; Bengaluru; On-site; INR 1,500,000 - 2,400,000; Full time

Job summary

Ecolab Food Safety & Hygiene Solutions Private Limited in Bengaluru seeks a skilled ServiceNow Developer to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands-on experience with ServiceNow platform capabilities and follow best practices to deliver scalable, secure solutions.

You will collaborate with stakeholders, participate in SDLC and Agile workflows, and contribute to upgrades and knowledge management while ensuring

Qualifications

• 3+ years of hands-on ServiceNow development experience.
• Strong JavaScript and REST/SOAP API integration experience.
• Knowledge of CMDB, ITSM, and ITOM is preferred.
• Experience with UI Builder, Flow Designer, and Service Portal.
• Familiarity with Agile/Scrum methodologies and SDLC.

Responsibilities

• Design, develop, and implement ServiceNow solutions using best practices.
• Customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer.
• Develop and maintain ServiceNow modules such as ITSM, CSM, HRSD, ITOM, MCO, Finance Management, and Employee Center.
• Build and support integrations using REST, SOAP, MID Server, and IntegrationHub.
• Create and manage workflows, Flow Designer and ETL, Integration Hub, DataFabric/Zero Copy Connectors, transformation.
• Perform unit testing, debugging, and troubleshooting of platform issues.
• Support platform upgrades, patches, and releases.
• Collaborate with architects, business analysts, and stakeholders to gather requirements.
• Follow SDLC, Agile/Scrum, and change management processes.
• Maintain technical documentation and knowledge articles.

Skills

ServiceNow development

JavaScript

REST/SOAP APIs

Flow Designer

MID Server

IntegrationHub

ITSM

CMDB

Agile/Scrum

Documentation

Education

Bachelor's degree in Computer Science / Information Technology

Tools

UI Builder

Workspace Configuration

Job description

Job Summary

Software Engineer ServiceNow Software Engineer Job Summary . We are seeking a skilled ServiceNow Developer to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands-on experience with ServiceNow platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions.

Key Responsibilities

• Design, develop, and implement ServiceNow solutions using best practices
• Customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer
• Develop and maintain ServiceNow modules such as ÏTSM , CSM, APO , MCO, Finance Management, Employee Centre.
• Build and support integrations using REST, SOAP, MID Server, and IntegrationHub
• Create and manage workflows, FlowDesinger and ETL, Integration Hub , DataFabric/Zero Copy Connectors , transformation
• Perform unit testing, debugging, and troubleshooting of platform issues
• Support platform upgrades, patches, and releases
• Collaborate with architects, business analysts, and stakeholders to gather requirements
• Follow SDLC, Agile/Scrum, and change management processes
• Maintain technical documentation and knowledge articles

Required Skills & Qualifications

• 3+ years of hands-on ServiceNow development experience
• Strong experience with JavaScript , REST/SOAP APIs and integrations (server-side and client-side)
• In-depth knowledge of ServiceNow platform architecture
• Experience with ( Source-to-Pay, Order-to-Cash lifecycle , Accounts payable, Accounts receivable etc )
• Familiarity with CMDB and ITSM
• Experience with other Application would be plus like ITOM, HRSD .
• Understanding of ACLs, roles, and security best practices
• Experience working in Agile/Scrum environments referred
• Qualifications ServiceNow certifications such as: Certified System Administrator (CSA) Certified Application Developer (CAD) Module-specific certifications ( CSM, ITSM, MCO etc.)
• Experience with ServiceNow Performance Analytics and Reporting
• Knowledge of UI Builder, Service Portal, and Workspace configuration
• Exposure to DevOps, CI/CD, and ATF (Automated Test Framework)
• Soft Skills Strong analytical and problem-solving skills Excellent communication and documentation abilities Ability to work independently and in a team environment Strong stakeholder management skills
• Education Bachelor’s degree in Computer Science, Information Technology, or equivalent experience Min 3+ Years of experience in Servicenow Nice to Have Experience with cloud platforms ( CSM, MCO , APO ) Knowledge of ITIL processes Experience supporting global enterprise environments Experience Level Mid Level