Training Manager

Urban Company (UC); Khordha, Hyderabad, Kamrup Metropolitan; Vor Ort; INR 1.000.000 - 1.500.000; Vollzeit

Zusammenfassung

Urban Company (UC) is seeking a Training Manager for housekeeping to lead training programs across the city. You will develop content, deliver hands-on SOP training, and drive improvements in service quality and efficiency.

The role requires 5+ years in hotels/facility management, strong leadership, and a passion for blue-collar training. This is a full-time, permanent position within the Housekeeping & Hospitality department.

Qualifikationen

• 5+ years in top-tier hotels, facility management, or startups with a focus on training and development.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Strong leadership and communication skills to guide and motivate teams.
• Experience managing teams of professionals in hotels or facility management.
• Experience developing and delivering training content for blue-collar workers.
• Excellent organizational skills with ability to multi-task.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Passion for delivering exceptional customer experiences and continuous improvement.

Aufgaben

• Lead all training programs for professionals offering housekeeping services in the allotted city.
• Develop and refine training content, ensuring alignment with industry standards and best practices.
• Provide hands-on training and support to professional partners on SOPs to ensure consistent, high-quality service delivery.
• Implement training interventions to improve service quality and operational efficiency.
• Lead and mentor a team of trainers, ensuring consistent training delivery across all locations.
• Monitor and evaluate training effectiveness, making necessary improvements based on business requirements.
• Collaborate with cross-functional teams to identify training needs and develop targeted solutions to address skill gaps.
• Stay updated on industry trends and best practices in training and development for blue-collar professionals.

Kenntnisse

Leadership

Communication

People mgmt

Training delivery

Ausbildung

Bachelor’s degree in Hospitality/Business Admin

Jobbeschreibung

Job description

Training Manager Housekeeping

What Youll Do:

• Lead all training programs for professionals offering housekeeping services in the allotted city.
• Develop and refine training content, ensuring alignment with industry standards and best practices.
• Provide hands‑on training and support to professional partners on standard operating procedures (SOPs) to ensure consistent, high-quality service delivery.
• Implement training interventions to improve service quality and operational efficiency.
• Lead and mentor a team of trainers, ensuring consistent training delivery across all locations.
• Monitor and evaluate training effectiveness, making necessary improvements based on business requirements.
• Collaborate with cross‑functional teams to identify training needs and develop targeted solutions to address skill gaps.
• Stay updated on industry trends and best practices in training and development for blue‑collar professionals.

What We Need:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• 5+ years of experience in top-tier hotels, facility management, or startups, with a focus on training and development.
• Strong leadership and communication skills, with the ability to guide and motivate teams.
• Proven experience in managing teams of professionals, preferably in hotels or facility management.
• Demonstrated expertise in developing and delivering training content for blue‑collar workers.
• Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
• Ability to thrive in a fast‑paced, dynamic environment and adapt to changing business priorities.
• Passion for delivering exceptional customer experiences and driving continuous improvement.

Role: Housekeeping Manager / Supervisor

Industry Type: Internet (E-Commerce)

Department: Housekeeping & Hospitality

Employment Type: Full Time, Permanent Role

Category: Housekeeping & Laundry

EducationUG: Diploma in Any Specialization, Any Graduate