Training Officer - Housekeeping

Security and Intelligence Services (SIS); Jamnagar; On-site; INR 300,000 - 420,000; Full time

Job summary

Security and Intelligence Services (SIS) invites applications for a Housekeeping Trainer to develop and deliver staff training across multiple client sites. The role entails on-site coaching, quality audits, and frequent travel to ensure housekeeping standards are consistently met.

The trainer will conduct induction sessions, teach cleaning procedures, safety practices, and customer service, and maintain accurate training records while coordinating with client representatives.

Qualifications

• Experience in housekeeping operations and training within facility management.
• Strong communication and presentation abilities for both classroom and on-site sessions.
• Ability to conduct both classroom and on-site training and coaching.

Responsibilities

• Conduct induction and refresher training for housekeeping staff.
• Train employees on cleaning procedures, safety practices, grooming, and customer service.
• Visit multiple client locations to assess housekeeping standards and provide support.
• Conduct quality inspections and identify training needs.
• Ensure compliance with SOPs, safety guidelines, and client requirements.
• Maintain training records, attendance, and performance reports.
• Coordinate with site supervisors and client representatives regarding training requirements.
• Provide coaching and corrective training to improve service quality.
• Support implementation of new processes and housekeeping best practices.

Skills

Training delivery

Communication skills

Presentation skills

Coaching

Travel readiness

Education

Graduate or Diploma holder

Training certification preferred

Job description

Job Summary:

The Housekeeping Trainer is responsible for training and developing housekeeping staff across multiple client sites. The role involves conducting training sessions, ensuring housekeeping standards are followed, performing quality audits, and providing on-site coaching. Frequent travel and regular client visits are required.

Key Responsibilities:

• Conduct induction and refresher training for housekeeping staff.
• Train employees on cleaning procedures, safety practices, grooming, and customer service.
• Visit multiple client locations to assess housekeeping standards and provide support.
• Conduct quality inspections and identify training needs.
• Ensure compliance with company SOPs, safety guidelines, and client requirements.
• Maintain training records, attendance, and performance reports.
• Coordinate with site supervisors and client representatives regarding training requirements.
• Provide coaching and corrective training to improve service quality.
• Support implementation of new processes and housekeeping best practices.

Requirements:

• Experience in housekeeping operations and training within the facility management industry.
• Good communication and presentation skills.
• Ability to conduct classroom and on-site training sessions.
• Knowledge of housekeeping standards, cleaning chemicals, and safety procedures.
• Willingness to travel frequently and visit multiple client locations.
• Basic computer skills for reporting and documentation.

Preferred Qualifications:

• Graduate or Diploma holder.
• Training certification will be an added advantage.
• Experience handling multiple sites or clients preferred.