TM_Mgr_Zonal Operation_Thane

Aditya Birla Sun Life Insurance; Maharashtra; Sur place; INR 1 600 000 - 2 600 000; Plein temps

Résumé du poste

Aditya Birla Sun Life Insurance is seeking a senior leader to design and drive strategic programs that consistently boost branch productivity, renewals, retention, persistency, servicing quality, and overall operational efficiency across a multi-channel distribution network and service operations.

You will systematically analyze complex business and operational data to identify risks, opportunities, performance gaps, and value creation levers, and you will guide and sponsor large-scale process

Responsabilités

• Lead strategic programs that improve branch productivity, renewals, retention, persistency, servicing quality, and operational efficiency across a multi-channel network.
• Analyze complex business and operational data to identify risks, opportunities, performance gaps, and value creation levers, guiding large-scale process improvement and transformation initiatives that ensure scalability and strong controls.
• Develop executive insights and leadership presentations to support informed decision-making and strategic direction, fostering cross-functional partnerships and accountable governance.

Description du poste

• Lead strategic programs that improve branch productivity, renewals, retention, persistency, servicing quality, and operational efficiency.
• Manage KPI governance, scorecard administration, incentive frameworks, and performance reporting with strong controls and transparency.
• Analyze business and operational data to identify risks, opportunities, performance gaps, and value creation levers.
• Lead process improvement and transformation initiatives, ensuring scalability, operational control, and sustainable outcomes.
• Develop executive insights and leadership presentations that support informed decision-making and strategic direction.