TM Sr RSM DM Patna

Birla Carbon; Nalanda; On-site; INR 1,500,000 - 2,700,000; Full time

Job summary

Birla Carbon is seeking a Senior Regional Sales Manager for Patna to lead a large field sales organization and drive revenue growth. The role emphasizes cross-selling, customer profitability, and strong coaching of 45 sales managers plus a skip-level team of around 50 direct sales executives.

Key focus areas include process refinement for higher ROI, talent retention, and maintaining high morale while achieving long-term profitability for the company.

Qualifications

• Experience leading large field sales teams and driving profitability.
• Strong ability to coach and develop direct reports and managers.
• Proven track record in cross-selling and up-selling to boost revenue.

Responsibilities

• Increase customer profitability through effective cross sales and up sell framework.
• Refine processes to improve marketing ROI and sales effectiveness.
• Manage a team of 45 sales managers and a skip-level team of around 50 direct sales executives.
• Provide field support, coaching, and feedback to maximize performance.
• Focus on talent retention and reducing attrition while maintaining high morale.

Skills

Team leadership

Sales management

Coaching

Cross-selling

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

TM Sr RSM DM Patna

Designation : Chief Manager

Job Description:

Job Purpose

1. To increase customer profitability through effective cross sales and up sell framework
2. Continuous Process refinement for enhanced marketing ROI
3. Manage a team of 45 sales managers and skip level team of around 50 Direct Sales Executives
4. Bring in best practices to offer excellent experience while on boarding customers and generate more leads through servicing
5. Maximize sales productivity of the team and achieve sales targets
6. Provide field support to direct reports by joining them on calls and providing coaching and feedback based on performance
7. To emphasize on talent retention and managing attrition
8. To maintain high morale and engagement levels of the teams by providing constructive feedback and fostering right environment.
9. Adhere to a proper business work ethic and create a similar expectation of direct reports/peers
10. Ensure high quality and high persistency of business generated to support long-term profitability of the company

Key Challenges for the role –

• To drive adoption of Service to sales approach on the Orphan customer.


• To ensure differentiated and segmented approach to various campaigns


• To manage attrition of the front line sales force and limited availability of quality talent.

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1 1. To increase customer profitability through effective cross sales and up sell framework
2. Continuous Process refinement for enhanced marketing ROI
3. Manage a team of 45 sales managers and skip level team of around 50 Direct Sales Executives
4. Bring in best practices to offer excellent experience while on boarding customers and generate more leads through servicing
5. Maximize sales productivity of the team and achieve sales targets
6. Provide field support to direct reports by joining them on calls and providing coaching and feedback based on performance
7. To emphasize on talent retention and managing attrition
8. To maintain high morale and engagement levels of the teams by providing constructive feedback and fostering right environment.
9. Adhere to a proper business work ethic and create a similar expectation of direct reports/peers
10. Ensure high quality and high persistency of business generated to support long-term profitability of the company

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