TM_Mgr_Zonal Operation_Thane

Aditya Birla Group; Thane; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Aditya Birla Group is seeking a Manager to lead zonal operations in Thane, India. You will drive strategic programs to boost branch productivity, renewals, retention, persistency, and servicing quality while strengthening controls and efficiency.

You will oversee KPI governance, scorecard administration, and performance reporting, and develop executive insights for informed decision-making. The role involves transforming processes, ensuring scalability and sustainable outcomes, with the focus on

Responsibilities

• Lead strategic programs that improve branch productivity, renewals, retention, persistency, servicing quality, and operational efficiency.
• Manage KPI governance, scorecard administration, incentive frameworks, and performance reporting with strong controls and transparency.
• Analyze business and operational data to identify risks, opportunities, performance gaps, and value creation levers.
• Lead process improvement and transformation initiatives, ensuring scalability, operational control, and sustainable outcomes.
• Develop executive insights and leadership presentations that support informed decision-making and strategic direction.

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

TM_Mgr_Zonal Operation_Thane

Designation : Manager

Location : India Maharashtra BSLAMC, Gcorp Tech Park Thane

Job Description:

Key Responsibilities

• Lead strategic programs that improve branch productivity, renewals, retention, persistency, servicing quality, and operational efficiency.
• Manage KPI governance, scorecard administration, incentive frameworks, and performance reporting with strong controls and transparency.
• Analyze business and operational data to identify risks, opportunities, performance gaps, and value creation levers.
• Lead process improvement and transformation initiatives, ensuring scalability, operational control, and sustainable outcomes.
• Develop executive insights and leadership presentations that support informed decision-making and strategic direction.
• Discover more about life at Aditya Birla Group