Telesales Specialist

Idea Simplified; Mumbai; On-site; INR 200,000 - 320,000; Full time

Job summary

Idea Simplified is an on-site, Mumbai-based events company seeking a Telesales Specialist to engage with prospective and existing clients via phone, email, and messaging platforms to promote event offerings and convert leads into participants or sponsors. You will handle outbound calls, respond to inquiries, manage lead pipelines, update CRM records, and coordinate with internal teams to ensure smooth onboarding and high-quality customer experiences.

Experience: 0–3 years.

Qualifications

• 0–3 years experience in telecalling or inside sales.
• Fluent in English and Hindi; other languages a plus.
• Strong communication and resilience; able to handle rejection without taking it personally.
• Must be able to maintain accuracy in CRM data and follow up diligently.

Responsibilities

• Outbound calling to leads from the database and campaigns.
• Qualify prospects before handing them to BD.
• Book meetings and follow up until they occur.
• Maintain accurate call logs and CRM updates.
• Work with BD and marketing to prioritize leads.
• Hit daily/weekly call and conversion targets.

Skills

Telecalling

Inside sales

Communication in English

Communication in Hindi

Tools

CRM software

Job description

Company Description

Idea Simplified is an experience-driven events company focused on building credible platforms that unite industry and technology leaders, policy makers, start-ups, and academia to foster innovation and business growth. The organization specializes in high-impact C-level engagements including conferences, roadshows, exhibitions, round-tables, business matchmaking, start-up and investor connects, hackathons, and industry whitepapers. With a strong belief that every client’s needs are unique, Idea Simplified delivers bespoke, simple yet innovative solutions tailored to modern digital audiences. Its integrated approach ensures that client visions align seamlessly with event concepts, creating memorable and effective experiences for partners and participants.

Role Description

This full-time Telesales Specialist role is an on-site position based in Mumbai. The Telesales Specialist will engage with prospective and existing clients via phone, email, and messaging platforms to promote event offerings, explain value propositions, and convert leads into confirmed participants or sponsors. Day-to-day activities include making outbound calls, responding to inquiries, managing lead pipelines, updating CRM records, and following up on warm leads generated through marketing campaigns. The role involves understanding client requirements, providing accurate information about events, and coordinating with internal teams to ensure smooth onboarding and high-quality customer experiences. The Telesales Specialist will also contribute to sales targets, participate in sales training, and provide feedback on customer needs to support continuous improvement.

Experience: 0–3 years

Company: Idea Simplified

We are not looking for someone who just wants to "read from a script."

We need someone who can get a stranger on the phone interested in five minutes.

For our business, telecalling has three clear outcomes:

• Cold and warm leads turned into real conversations.
• Qualified meetings booked for the BD team.
• A database that's clean, current and worked properly, not just dialled once and forgotten.

What you will own

• Outbound calling to leads from our database and campaigns
• Qualifying prospects before handing them to BD
• Booking meetings and following up till they happen
• Maintaining accurate call logs and CRM updates
• Working closely with BD and marketing to prioritise the right leads
• Hitting daily/weekly call and conversion targets

We are specifically looking for someone who:

• Has some experience in telecalling, inside sales or tele-sales (freshers with strong communication can also apply)
• Speaks clearly and confidently in English and Hindi (other languages a plus)
• Isn't afraid of rejection and doesn't take a "no" personally
• Is disciplined about follow-ups and doesn't let leads slip
• Can think on their feet when a prospect asks an unexpected question
• Is comfortable being measured on meetings booked and leads qualified, not just calls made

The numbers you should care about

• Calls made and connected.
• Meetings booked.
• Lead-to-qualified-lead conversion.
• Follow-up discipline.
• Not just time spent on the phone.

Who Should NOT Apply

This role is unlikely to work for you if you:

• Get demotivated easily by rejection
• Prefer written communication over verbal conversations
• Are looking for a role with no daily targets

We are looking for someone who enjoys the hustle of getting a "yes" out of a "no."