Telesales Specialist

Pepmedia; Mumbai; On-site; INR 201,000 - 335,000; Full time

Benefits offered by this job

Fixed salary + incentives

Job summary

Pepmedia is a dynamic Mumbai-based digital marketing agency, seeking a Telecaller / Inside Sales Executive to drive enrolments for educational courses, workshops and training programs. You will engage with leads, present course details, handle objections, and close sales while meeting weekly and monthly targets.

The role requires 2–4 years in telecalling/sales, excellent English, Hindi and Marathi communication, and the ability to travel if needed.

Qualifications

• 2–4 years of experience in telecalling, telesales, inside sales, counselling or business development.
• Excellent communication skills in English, Hindi and Marathi.
• Strong persuasion, negotiation and closing skills.
• Comfortable making outbound calls and handling sales conversations.
• Target-oriented and self-motivated.
• Good follow-up and relationship-building skills.
• Experience selling courses, workshops, coaching, training programs, education or other services is an added advantage.

Responsibilities

• Make outbound calls to leads and prospective customers.
• Understand the prospect's requirements and recommend suitable courses, workshops or products.
• Explain course features, benefits, pricing, schedules and enrolment details clearly.
• Follow up with interested prospects through calls and WhatsApp.
• Convert qualified leads into paid enrolments and sales.
• Handle customer questions, concerns and objections professionally.
• Maintain regular follow-ups with leads until conversion.
• Reconnect with old and existing leads to generate additional sales.
• Maintain accurate records of calls, follow-ups and conversions.
• Coordinate with the marketing team regarding lead quality and customer feedback.
• Achieve weekly and monthly sales targets.
• Build a positive relationship with prospects throughout the sales process.
• Open to travel

Skills

Telecalling

Telesales

Inside sales

Counselling

Business development

Tools

CRM

Google Sheets

Lead management tools

Job description

Company Description:

Pepmedia is a dynamic digital marketing agency based in Mumbai that specializes in designing impactful digital experiences for diverse businesses. The team consists of innovative creators who focus on elevating brand stories and engaging target audiences effectively. Services include website design, SEO, social media marketing, performance marketing, and data analytics, offering clients an end-to-end digital solution. Pepmedia follows a client-centric approach where each strategy is driven by client goals and vision. This focus on measurable impact and lasting relationships creates an environment where team members can grow alongside the brands they support.

About the Role:

We are looking for a Telecaller / Inside Sales Executive to drive sales and enrolments for our educational courses, workshops, training programs and related products.

The ideal candidate should be confident on calls, have strong communication and convincing skills, and be comfortable working with sales targets and follow-ups.

Key Responsibilities:

• Make outbound calls to leads and prospective customers.
• Understand the prospect's requirements and recommend suitable courses, workshops or products.
• Explain course features, benefits, pricing, schedules and enrolment details clearly.
• Follow up with interested prospects through calls and WhatsApp.
• Convert qualified leads into paid enrolments and sales.
• Handle customer questions, concerns and objections professionally.
• Maintain regular follow-ups with leads until conversion.
• Reconnect with old and existing leads to generate additional sales.
• Maintain accurate records of calls, follow-ups and conversions.
• Coordinate with the marketing team regarding lead quality and customer feedback.
• Achieve weekly and monthly sales targets.
• Build a positive relationship with prospects throughout the sales process.
• Open to travel

Requirements:

• 2–4 years of experience in telecalling, telesales, inside sales, counselling or business development.
• Excellent communication skills in English, Hindi and Marathi.
• Strong persuasion, negotiation and closing skills.
• Comfortable making outbound calls and handling sales conversations.
• Target-oriented and self-motivated.
• Good follow-up and relationship-building skills.
• Basic knowledge of CRM, Google Sheets or lead management tools.
• Experience in selling courses, workshops, coaching, training programs, education or other services will be an added advantage.

Key Performance Metrics:

• Number of enrolments
• Revenue generated
• Follow-up completion
• Monthly sales target achievement

What We Offer:

• Fixed salary + attractive performance-based incentives
• Growth opportunities in sales and business development
• Performance-based career progression
• Opportunity to work in the education and professional development space
• Dynamic and learning-focused work environment

Who Should Apply?

If you are confident on the phone, enjoy speaking with people, have a strong sales mindset and know how to convert a conversation into a sale, we'd love to hear from you.

Salary :

₹18,000 – ₹30,000 per month + Performance Incentives