About the Role
We are looking for an energetic and result-oriented Tele Sales & Marketing Executive with a minimum of 3 years of experience in telesales, telemarketing, lead generation, customer communication, or business development.
The ideal candidate should be fluent in English and Hindi, confident in speaking with customers and business prospects, and capable of converting leads into meetings, enquiries, and sales opportunities.
This position is suitable for someone who enjoys interacting with people, understands sales processes, follows up consistently, and is motivated by achieving targets.
Key Responsibilities
- Make outbound calls to prospective customers and business clients.
- Follow up with leads generated through digital marketing, websites, events, referrals, and other sources.
- Understand customer requirements and explain our products, services, and solutions clearly.
- Generate qualified leads and convert enquiries into sales opportunities.
- Schedule appointments and product/service demonstrations for the sales team.
- Maintain regular follow-up with prospective and existing customers.
- Handle customer queries and provide appropriate information about products and services.
- Maintain accurate records of calls, leads, follow-ups, appointments, and sales activities.
- Update lead information in CRM or other sales management systems.
- Work towards monthly and quarterly sales and lead-generation targets.
- Coordinate with the sales, marketing, technical, and management teams.
- Participate in promotional campaigns, exhibitions, conferences, and other marketing activities when required.
- Identify potential new markets, customer segments, and business opportunities.
- Prepare basic sales reports and provide regular updates to management.
Required Skills & Qualifications
- Minimum 3 years of experience in telesales, telemarketing, inside sales, business development, or a similar customer-facing sales role.
- Fluent spoken English and Hindi are mandatory.
- Good communication and interpersonal skills.
- Strong telephone etiquette and convincing ability.
- Good negotiation and persuasion skills.
- Ability to understand customer requirements and present solutions effectively.
- Comfortable making a high volume of outbound calls and following up with prospects.
- Target-oriented and self-motivated.
- Good computer knowledge and familiarity with MS Office/Google Workspace.
- Experience using CRM or lead-management software will be an advantage.
- Ability to work independently as well as with a team.
Preferred Candidate Profile
We are particularly interested in candidates who:
- Have a proven record in lead generation and sales conversion.
- Have experience selling IT/software solutions, websites, digital marketing services, SaaS products, ERP/CRM solutions, events, or professional services.
- Can communicate confidently with business owners, senior management, and decision-makers.
- Are comfortable dealing with customers across different parts of India.
- Can independently manage leads from the first call through appointment and follow-up.
- Have a strong desire to build a career in sales and business development.
Compensation
Base Salary: 18,000 30,000 per month, depending on experience, communication skills, sales ability, and previous performance.
Additional performance incentives/commission may be provided based on the company's sales incentive structure.
Work Location
Thiruvananthapuram, Kerala
The candidate should be willing to work from our Thiruvananthapuram office.
What We Expect
We are looking for someone who is:
Confident Communicative Persuasive Target-oriented Persistent Professional Customer-focused
If you are passionate about sales and enjoy speaking with customers and developing new business opportunities, we would like to hear from you.