Telesales Specialist

High Altitude; Bengaluru; On-site; INR 240,000 - 420,000; Full time

Job summary

High Altitude in Bengaluru is seeking a Telesales Specialist to join our on-site sales team. You will handle inbound and outbound calls, introduce available real estate offerings, and qualify leads based on client requirements and budget.

Daily duties include providing accurate property information, scheduling site visits, and maintaining detailed CRM records. You will collaborate with sales and support teams to drive conversions while meeting targets with a customer-first approach.

Qualifications

• Strong customer-facing skills and customer support experience.
• Excellent verbal and written communication with clear phone etiquette.
• Proven sales skills including lead qualification and conversion focus.
• Ability to train or guide customers on processes and next steps.
• Experience in telesales or inside sales, preferably in real estate.
• Comfort with CRM tools and basic computer applications.
• On-site work in Bengaluru with a team-oriented approach.
• High school diploma; bachelor's degree is an advantage.
• Strong listening skills and target-driven mindset with customer-first focus.

Responsibilities

• Handle inbound and outbound calls to prospective customers.
• Introduce available real estate offerings to customers.
• Qualify leads based on requirements and budget.
• Provide accurate property information to customers.
• Schedule site visits and coordinate with teams.
• Maintain detailed CRM records and follow-up on leads.
• Collaborate with sales and customer support to close deals.
• Meet call and conversion targets with a customer-first approach.

Skills

Customer-facing skills

Communication skills

Sales skills

CRM proficiency

Team collaboration

Education

High school diploma

Bachelor's degree in business/marketing (advantage)

Tools

CRM tools

Job description

Company Description

High Altitude is a real estate firm focused on delivering a truly customer-centric home buying experience. With over a decade of industry experience and collaborations with reputed brands, the company aims to provide supportive and personalized guidance throughout the property search and purchase journey. Operating with the motto "Customers First, Business Next," High Altitude emphasizes concierge-level service and long-term relationships. The team is dedicated to turning home buying into a positive, memorable milestone that reflects each client's unique needs and preferences. The company's vision is to be an exclusive real estate partner that consistently delivers high satisfaction.

Role Description

The Telesales Specialist role at High Altitude is a full-time, on-site position based in Bengaluru. The specialist will handle inbound and outbound calls, introduce prospective customers to available real estate offerings, and qualify leads based on their requirements and budget. Day-to-day responsibilities include providing accurate property information, scheduling site visits, following up with leads, and maintaining detailed records in the CRM system. The role involves working closely with the sales and customer support teams to ensure seamless communication, address customer inquiries, and support closure of deals. The Telesales Specialist is expected to meet call and conversion targets while maintaining a professional, courteous, and customer-first approach.

Qualifications

• Strong customer-facing skills, including Customer Service and Customer Support capabilities.
• Excellent Communication skills, both verbal and written, with clear, confident phone etiquette.
• Proven Sales skills, including lead qualification, negotiation basics, and conversion focus.
• Ability to deliver Training or guidance to customers on processes, documentation, and next steps.
• Prior experience in telesales or inside sales, preferably in real estate or related sectors.
• Comfort with CRM tools, basic computer applications, and structured call workflows.
• Ability to work on-site in Bengaluru and collaborate effectively in a team environment.
• Minimum high school diploma; a bachelor's degree in business, marketing, or a related field is an advantage.
• Strong listening skills, resilience in a target-driven environment, and commitment to a customer-first mindset.