Tele caller

User Umbrella Realty; Bengaluru; On-site; INR 150,000 - 210,000; Full time

Job summary

User Umbrella Realty in Bengaluru is seeking a Tele caller for full-time, on-site engagement with homebuyers. You will introduce residential projects, understand requirements, and qualify leads for the sales team, ensuring timely follow-up and accurate CRM updates.

The role emphasizes clear project communication, courteous customer interaction, and collaboration with sales and marketing to support lead conversion and sales targets.

Qualifications

• Strong verbal communication in English and local languages.
• Customer service and relationship-building abilities with professional queries.
• Basic sales skills: lead qualification, follow-up, and persuasion.

Responsibilities

• Make outbound calls to prospective homebuyers to introduce residential projects.
• Qualify leads for the sales team.
• Manage call lists and follow up with interested prospects.
• Schedule site visits or consultations.
• Update lead information in CRM systems.

Skills

Verbal communication

Customer service

Active listening

Lead qualification

CRM proficiency

Organization & time management

Tele sales experience

On-site collaboration

Education

High school diploma

Bachelor’s degree (beneficial)

Tools

CRM tools

Email & spreadsheets

Job description

Company Description

User Umbrella Realty is a Bangalore-based real estate marketing and sales company that helps homebuyers discover premium residential projects. The company supports builders in achieving measurable sales growth through digital marketing, lead generation, and expert property consulting. It focuses on simplifying every step of the home-buying journey with trusted guidance and verified project information. Team members work in a dynamic environment that values customer-centric service, transparent communication, and long-term relationships with clients. This setting offers opportunities to build expertise in real estate, sales, and client engagement.

Role Description

This is a full-time, on-site Tele caller role based in the Greater Bengaluru Area. The Tele caller will make outbound calls to prospective homebuyers to introduce residential projects, understand their requirements, and qualify leads for the sales team. Daily tasks include managing call lists, following up with interested prospects, updating lead information in CRM systems, and scheduling site visits or consultations. The role involves explaining project details clearly, addressing basic queries, and maintaining a courteous, professional communication style at all times. The Tele caller will collaborate closely with sales and marketing teams to ensure timely follow-up and contribute to achieving overall lead conversion and sales targets.

Qualifications

• Strong verbal communication skills in English and local languages, with clear and confident telephone etiquette.
• Customer service and relationship-building abilities, including active listening and handling queries or concerns with professionalism.
• Basic sales skills such as lead qualification, follow-up, and persuasion to encourage prospects to move to the next stage of the buying process.
• Comfort with using phones, CRM tools, and basic computer applications (email, spreadsheets) to manage leads and call records.
• Organizational and time-management skills to handle high call volumes and maintain accurate documentation.
• Previous experience in tele calling, inside sales, or customer support, ideally in real estate or related sectors, is an advantage.
• Ability to work on-site in the Greater Bengaluru Area and collaborate effectively with sales and marketing teams.
• High school diploma or equivalent required; a bachelor’s degree in business, marketing, or a related field is beneficial.