Telecaller – Real Estate

27 Estates; Bengaluru; On-site; INR 180,000 - 300,000; Full time

Job summary

27 Estates in Bengaluru is seeking a proactive Telecaller to join our real estate sales team. You will be the first point of contact for prospective buyers, handling inbound and outbound calls to generate interest, qualify leads, and schedule site visits for our sales team.

The role requires strong communication, a pleasant phone manner, and the resilience to manage high call volumes while staying motivated and target-focused. Freshers welcome with 0–2 years of experience.

Qualifications

• Excellent verbal communication in local language and English/Hindi.
• Clear, pleasant phone manner with ability to handle objections.
• Strong listening skills and ability to follow-up with customers.

Responsibilities

• Make outbound calls to leads from campaigns, portals, referrals, and walk-ins.
• Handle inbound inquiries about listings, pricing, and availability.
• Qualify leads by budget, location, property type, and urgency.

Skills

Verbal communication

Listening skills

Multitasking

Target-oriented

Education

12th pass

Graduate preferred

Tools

CRM software

Dialer tools

Job description

# Telecaller – Real EstateSales & Lead Management · Bangalore, IndiaBack to all positions### Apply for this PositionFill in your details below and we'll get back to you.Sales & Lead Management Bangalore, India Full-Time1-10 experience## About the RoleWe're looking for an energetic and persuasive Telecaller to join our real estate sales team. You'll be the first point of contact for prospective buyers, handling inbound and outbound calls to generate interest, qualify leads, and schedule site visits for our sales team. Your goal is to engage potential customers, understand their requirements, and smoothly move them through the top of our sales funnel.This role is ideal for someone with strong communication skills, a pleasant phone manner, and the resilience to handle high call volumes while staying motivated and target-focused.## Responsibilities* Make outbound calls to leads generated through marketing campaigns, portals, referrals, and walk-ins* Handle inbound inquiry calls and respond to customer questions about listings, pricing, and availability* Qualify leads by understanding customer budget, location preference, property type, and urgency* Schedule and confirm site visits/appointments for the sales team* Maintain accurate and updated records of all calls, leads, and follow-ups in the CRM* Follow up persistently with warm and cold leads to convert them into site visits* Explain ongoing projects, offers, and payment plans clearly to prospective customers* Achieve daily/weekly call and conversion targets set by the team leader* Coordinate with the sales team to ensure smooth handover of qualified leads* Handle basic objections and escalate complex queries to seniors when needed* Maintain a polite, professional, and persuasive tone on all calls* Send follow-up SMS/WhatsApp/email communications as needed## Requirements* Minimum 12th pass; graduate preferred* 0–2 years of experience in telecalling, telesales, or customer service (freshers welcome)* Excellent verbal communication skills in [local language] and English/Hindi* Clear, pleasant, and confident phone manner* Basic computer skills and comfort with CRM/dialer tools* Strong listening skills and ability to handle objections patiently* Target-driven mindset with the ability to handle rejection and stay motivated* Good multitasking skills — talking while updating records simultaneously