Telesales Specialist

Marina Residences & Realty; Chennai District; On-site; INR 260,000 - 380,000; Full time

Job summary

Marina Residences & Realty in Chennai seeks a Telesales Specialist for a full-time, on-site role. You will make outbound calls, respond to inquiries, explain property options clearly, and qualify leads for site visits.

You will maintain detailed records in CRM, follow up on leads, and coordinate with internal teams on inventory, pricing, and promotions to help the sales team meet targets.

Qualifications

• Strong communication in English and regional language as needed.
• Proven telesales, inside sales, or real estate sales experience preferred.
• Customer service skills to handle inquiries and build relationships.
• Ability to explain products, processes, and documentation requirements.
• Basic computer literacy and CRM familiarity.
• Goal-oriented in a fast-paced, target-driven environment.
• Real estate or telesales experience is an advantage but not mandatory.
• Bachelor’s degree in business or marketing is beneficial.

Responsibilities

• Make outbound calls to prospective clients and respond to inquiries.
• Explain property options and offers clearly and accurately.
• Qualify leads and schedule site visits with the sales team.
• Maintain records in CRM or sales tracking tools.
• Follow up on leads and support customers in initial home-buying journey.
• Coordinate with internal teams on inventory, pricing, and promotions.
• Help meet individual and team sales targets.

Skills

Clear communication

Sales skills

Customer service

CRM familiarity

Training ability

Basic computer literacy

English & regional language

Goal-oriented

Team collaboration

Education

High school diploma

Bachelor’s degree in business/marketing or related field

Tools

CRM tools

Job description

Company Description

Marina Residences & Realty is a Chennai-based real estate firm focused on making home buying and property investment simple, transparent, and brokerage-free for most services. The company offers curated deals from reputed developers across Chennai, serving both first-time buyers and experienced investors. Marina Residences & Realty is TNRERA and MSME certified, reflecting its commitment to regulatory compliance and professional standards. The firm provides a full range of services, including apartments, villas, residential and commercial plots, and resale properties, giving clients diverse options to meet their housing and investment needs.

Role Description

The Telesales Specialist is a full-time, on-site role based in Chennai. This role involves making outbound calls to prospective clients, responding to inbound inquiries, and explaining property options and offers clearly and accurately. The specialist will qualify leads, understand customer requirements, and schedule site visits or meetings with the sales team. Daily responsibilities include maintaining detailed records in CRM or sales tracking tools, following up on leads, and supporting customers through the initial stages of their home-buying or investment journey. The role also includes coordinating with internal teams to stay updated on inventory, pricing, and promotions, while consistently meeting individual and team sales targets.

Qualifications

• Strong Communication skills, including clear spoken English and regional language proficiency where relevant.
• Demonstrated Sales skills, with experience in telesales, inside sales, or real estate sales preferred.
• Customer Service and Customer Support skills to handle inquiries professionally and build long-term relationships.
• Ability to provide Training-style guidance to customers by explaining products, processes, and documentation requirements.
• Basic computer literacy and familiarity with CRM or lead management tools.
• Goal-oriented mindset with the ability to work in a fast-paced, target-driven environment.
• Prior experience in real estate or telesales is an advantage but not mandatory.
• Minimum high school diploma; a bachelor’s degree in business, marketing, or a related field is beneficial.